Question about Brother P-Touch 2420PC Label Printer
The power light is on, but won't flash, and I get an error message 'Communication error between PC and P-touch. Have tried using a different usb cable.
Aha! I got it :D.
Go to: http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faqp/000000/001400/000038/faqp001438_000.html?reg=eu〈=en&c=eu_ot∏=2420euk&page=FaqEndPage and download the driver removal tool, then reinstall. I had removed it manually and reinstalled but it obviously didn't delete the registry entries. It's working fine now. Good luck! Hope this helps you too.
Posted on Apr 25, 2009
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Posted on Jan 02, 2017
Tips for a great answer:
Jan 24, 2015 | Brother MFC Office Equipment & Supplies
Feb 10, 2013 | Office Equipment & Supplies
quick fix for most communication errors can be achieved by resetting the printer
and/or rebooting the PC. Simply disconnect the printer from your computer.
Reboot your pc. Unplug and re-plug the printer into the power source to reset
it. When the printer turns on, reconnect it to your computer. Then try to print
again once the computer fully recognizes the USB connection.
that doesn't help, try the steps below:
Disconnect the printer from your computer.
Unplug and re-plug the printer into the power source to reset it.
On your computer, go to Control Panel > Printers and Faxes.
Delete the Lexmark print object.
Reboot your pc.
When your pc turns on, reconnect the printer.
Wait until your pc fully recognizes the USB connection. To check, go to Control
Panel > Printers and Faxes. If you see a new Lexmark print object in the
list again, then try to print again.
may also try to update your printer driver by visiting the Lexmark website at .
Select your operating system, download and execute the file.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
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