Question about Brother P-Touch 2420PC Label Printer

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Brother P-touch 2420PC won't print

The power light is on, but won't flash, and I get an error message 'Communication error between PC and P-touch. Have tried using a different usb cable.

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  • ravenburn Apr 25, 2009

    Yep, same problem. It had been working perfectly. I changed the USB cable, reinstalled the driver and even bought a new usb pci in case that was the problem. I somehow had success one day but it didn't work the next. Very annoying...

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Aha! I got it :D.
Go to: http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faqp/000000/001400/000038/faqp001438_000.html?reg=eu〈=en&c=eu_ot∏=2420euk&page=FaqEndPage and download the driver removal tool, then reinstall. I had removed it manually and reinstalled but it obviously didn't delete the registry entries. It's working fine now. Good luck! Hope this helps you too.

Posted on Apr 25, 2009

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This solution from loquiter worked for me on my Vista PC
noavatar_s.gif loquiter
I am assuming that your hard disk is not actually full. I am guessing that you are running Windows 7. Click through your start menu until you can see the entry to launch your P-touch Editor. Right click on the entry and click "Properties". Click the "Compatibility" tab. Under "Privilege Level" check the box labeled "Run this program as an administrator". (You can do the same for all users of this computer by clicking the button immediately below, labeled "Change settings for all users".) Click OK, and you're done. The next time you launch the editor, you will get a message asking: "Do you want to allow the following program from an unknown publisher to make changes to this computer?" Click yes, and you should be able to edit and print your labels. Of course, all this assumes that you have sufficient privileges to actually edit permissions and run something as an administrator. Hope this helps. .g_thread_answer { overflow:visible !important; } Was this solution helpful?

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