Question about Canon PowerShot SD850 IS Digital Camera

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Lens wont close.

The camera was dropped and now I cant get the lens to close. It keeps giving me an error message "lens error, restart camera" but everytime
I try no luck. I dropped my husband's camera today. It keeps telling me to restart the camera when it tries to close the lens. Any ideas???

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  • dejavu617 Feb 08, 2009

    I tried that this afternoon, no luck either. Any other suggestions?

  • Anonymous Feb 23, 2009

    My lens is stuck open now too. It gives me the same error message. Only thing I can think of was I taking pictures outside in the snow. Maybe some water leaked in? Help! We have had ours less than a year too. Eek!

  • Anonymous Apr 03, 2009

    Same here. Battery full charged and in and out overnight to charge. Bad deal. Anyone out there???

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  • 373 Answers

Did you try and take the battery out and outting them back in
might be worth a try

Posted on Feb 08, 2009

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SOURCE: Lens wont close.

my camera says the same thing. i dropped it and now it won't close or start or open. how do i fix it?

Posted on May 11, 2008

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Posted on Jan 02, 2017

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1 Answer

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Remove the batteries and insert new batteries . Sometimes this may work but in your case the lens is stuck inside, or it will have been damaged . Nothing can be done other than taking to service center to get it repaired .

Hope this helps .

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Lens wont close.


A lens error on these can happen after a drop as you said had happened. It's best to have it go into a service center, they can service the camera and replace the broken part and have you your camera working perfectly again. The one that many people go with for the Canon Powershots is: www.camerasandparts.com They are not much at all and they do excellent work. They're about half the price of what Canon wants and they include all of the service, parts and everything else. If you need help with it, they'd be the place. Good luck with the problem.

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Hi

What you are seeing is a generic stuck lens error message, turning off the camera and turning it on again will not fix the lens unfortunately.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from....

Darntoothysam com

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I had the same problem, tried different things but this is what worked.

I put the camera flat on its "back" (screen down, lens up). Looking down at the lens I could see that it was slightly off center. I pushed the lens towards the center and down, forcing it to close. Once it was centered I was able to turn it on and off no problem.

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