Question about HP PSC 1610v All-in-One Printer
I have a HP PSC 1610 with the same problem. I discovered that a piece of ribbon cable that the scanner travels over had become crumpled and was preventing the scanner head from traveling. I solved it by removing the glass piece (as described in http://www.fixya.com/support/t1821562-scanner_glass_out_hp_psc_1610). Then flatten the ribbon cable and tape it down securely with electrical tape. Mine is working fine now. Good luck!
Posted on Apr 19, 2009
I don't want to know anything. I want, (wanted) you to attempt what I had suggested. I am not positive it will work and I did not want you to score me low but would rather have no score at all.
1. Disconnect the Printer/scanner 2. Uninstall the software. START- CONTROL PANEL -either ADD AND REMOVE PROGRAMS or PRINTER AND FAXS _ Highlight printer and tell it to REMOVE PRINTER. 3. Hook the printer back up. Run the install software that has the correct driver for the version of windows that you are using.
The HP link for your model that I provided to you is to download the software to install , if you ether have the wrong driver or have lost the install disk ,if you ever had one. Look at what version of windows you are using and see if the disk states that it is for that version of windows, like Xp, VISTA, 98, etc. If it does not you must download the correct software. I was attempting to avoid asking all of the needed questions such as; Is this a new problem or have never had the scanner work correctly? New computer or same one? Computer Make and model? Version of windows that you are using? All of these things enter into a problem such as yours. I hope this helps. |:)
Posted on Feb 08, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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