Question about HP ScanJet 3570C Flatbed Scanner
I put a new USB cord on my HP Scanjet 3570c. When I use the HP Director I can make copies but if I scan a photo or document I get an error message, '' An error occured communicating with the scanning device''. The buttons on the scanner itself do the same thing.
Scanning Without HP Hardware
1. Click Start
2. Control Panel
3. Click Scanners and Cameras
4. Click on the Icon and follow the Scanner and Camera Wizard instructions.
5. Select the HP scanning device from the TWAIN source list
6. Click File and then Scan New .
Posted on Feb 08, 2009
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Posted on Jan 02, 2017
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Aug 12, 2011 | HP ScanJet 3570C Flatbed Scanner
Mar 03, 2011 | HP ScanJet 2400 Flatbed Scanner
You did not say what operating system you use.
But you should be able to find answers at HP here... http://h20000.www2.hp.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&taskId=110&prodSeriesId=73490&prodTypeId=15179&supportTaskId=22657&printver=true
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