Question about KitchenAid Architect Series KEMC308KSS Electric Double Oven

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Shattered glass window on oven door

The glass just shattered during a clean cycle tonight. What to do?
Are there service bulletins on this problem?
Can we order a new door?

It's a 2001 Kitchen Aid built in electric convection oven.
I can't open the door yet because it's too hot to see the model number
But it's in the family of KEMC307 and 308
KEMC377 and 378
YKEM307 and 308

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  • Anonymous Apr 06, 2009

    The first time I used the cleaning cycle of my KITCHEN AID oven (Model KDRP 467KSS07), the inner glass in the oven door shattered.



    I called the Kitchen Aid 800# inquiring as to what may have caused this or how to prevent this from happening again. Was told they had never heard of this happening before.



    Any info. on this would be helpful.



    homegarrison@aol.com

  • Anonymous Apr 25, 2009

    Same thing has happened to me (first time using the self-clean feature). KitchenAid says it's not under warranty!

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