Question about Sony Playstation 3 (PS3) Console

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Ps3 crashed all of a sudden..

I was playing Call of Duty World at War one day and then the next day i tried the disc would be in, but A. It wouldnt appear on the games option, 2. It appears and i press "X" and then it says "START OPERATION FAILED" or C. IT would appear on the game drop down, i would start it and it would load up and then about 20 seconds after it would freeze on me. These all happen at different times randomly, PLEASE HELP :( !!!!!!
-Worried Ps3man..!

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  • chuck_smith0 Feb 16, 2009

    It will actually play games now and freeze during a level, not at the main menu any more :(

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Thank you sooooooooooo much!!
I will call immediatly..
Thank you, i rated you FixYa!

Posted on Feb 21, 2009

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It's a Sony defect with the blu-ray lasers. They only last 1-3 years with average use. If your PS3 is less than a year old and you still have the original receipt Sony will repair the problem for free. Otherwise they're going to charge you $150 for the repair. You can reach them at: 1-800-345-SONY

Unless you have a technical background in electronics there's nothing I would suggest doing. A firmware update and or CD /DVD cleaner disk will do nothing for your problem. I've fixed more than 100 PS3's with this exact problem so I know exactly what I'm talking about.

Posted on Feb 21, 2009

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