Question about Acer Aspire 5610-4648 Notebook

1 Answer

Dvd drive wont work

Dvd rw drive just stopped working.the computer is only 6 months old.when you try to access it is not recognising the drive. my cd/dvd rw drive will not function and has a code 19 error

Posted by on

  • Nouveau IT, LLC
    Nouveau IT, LLC May 11, 2010

    Have you tried reinstalling the drivers for the DVD?

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 217 Answers

Error code 19 stands for registry is corrupt follow these steps:
Step 1: Start Registry Editor
Start Registry Editor.
Step 2: Delete the UpperFilters registry entry
In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE.
Expand SYSTEM, and then expand CurrentControlSet.
Expand Control, and then expand Class.
Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}.
In the details pane of Registry Editor, on the right side, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.
If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6. 
If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry." 
On the Edit menu, click Delete.
Click Yes when you receive the following message: 
Are you sure you want to delete this value?
The UpperFilters registry entry is removed.
Step 3: Delete the LowerFilters registry entry
In the details pane of Registry Editor, on the right side, click LowerFilters.

Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only. 

If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
Click Yes when you receive the following message: 
Are you sure you want to delete this value?
The LowerFilters registry entry is removed.
Exit Registry Editor.

Also uninstall cd/dvd drives from device manager and reboot the system.

Posted on Feb 08, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My DVD/CD-RW drive isn't recognized/ doesn't play disks.


It may be bad. Has the laptop been damaged? Dropped? Open Device Manager, DVD/CD Rom drives, is it listed? In Start Menu, Computer, Is it listed? Try re installing the DVD rom driver, the MS Vista 32bit drivers can be found here: http://www.dell.com/support/drivers/us/en/04/Product/vostro-a860

Feb 02, 2013 | Dell Vostro A860 Notebook

2 Answers

Computer does not recognise CD/DVD drive


In your device manager have you tried uninstalling and reinstalling the driver/firmware
Thanks,
Lee

Jul 04, 2008 | Toshiba Satellite A100-S8111TD Notebook

1 Answer

Acer aspire 5733z does not detect dvd drive


This sounds like your dvd drive stopped working. try with different cds or dvds. If not there is a complicated way but if you are not familiar with computers don't do that. A service technician can easily solve it for you.

Dec 02, 2012 | PC Laptops

1 Answer

L305D-S5930 dvd wont burn documents to a dvd disc


You need a program, like nero.
if that doesn't work then put a DVD in the drive & see if the computer picks it up in the my computer.
the first thing that goes in a CD/DVD-RW drive is the DVD heads, thats if your drive is a CD/DVD-RW.
Have a look on the front of the drive tray, if it say CD-RW DVD ROM then it doesn't burn DVD's it only plays them.

Jan 30, 2012 | Toshiba PC Laptops

2 Answers

Trying to copy some pics onto a cd to get some disc space but my drive wont recognise the cd rw


do you have a cd writer or rom drive is the first thing you have to check, if it's a writer then put the disc in first and it should give you an option to write files to cd accept then follow the the instruction to add your files, assuming your running windows. iif that does'nt work check to see if your discs are + or - it may be your wriiter will only accept one kind

Mar 26, 2010 | Compaq Presario V4000 Notebook PC

1 Answer

Dell Inspiron 8600 Cd RW/DVD has stopped working


this problem occurs when the lens of the drive gets weak or broken

you can either buy a new drive or just get the lens of the old drive replaced

yes its possible to replace a cd rw/ dvd drive with a dvd rw drive

Sep 29, 2009 | Dell Inspiron 8600 Notebook

1 Answer

Dvd drive wont work


You probably need a new drive. if the computer is only six months old it should still be under warranty. Just call the manufacturer and tell them you have a faulty dvd rom and see if you have to send the computer back or if they can just send you a new drive.

Dec 30, 2008 | HP Pavilion dv2700t Notebook

1 Answer

DVR K17LF Insert a disc


Hi, according to what I understand the unit works for some situations especially but you cannot visualize the content, in this case the problem that you one presents shows off to be Cd-DVD's unit that this trumping, if the equipment this one even in guarantee, you must come to an CAS or Center of Authorized Service, in order that they diagnose and replace the unit

Dec 27, 2008 | Toshiba Satellite A205-S4617 Notebook

1 Answer

Laptop DVD /RW Drive


did you try a dvd cleaner some times the laser inside gets dirty and then it will not work if this does not work try a different dvd player in it a little serect is to try a different one always if still does not work might have to redownload the drivers for your computer on your computers website ..

Jul 14, 2008 | PC Laptops

1 Answer

Laptop DVD /RW Drive


This is a duplicate posting, an answer appears on this link: http://www.fixya.com/support/t130491-laptop_dvd_rw_drive

Jan 14, 2007 | HP Compaq Presario R4000 Notebook

Not finding what you are looking for?
Acer Aspire 5610-4648 Notebook Logo

192 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Henk de Ruiter
Henk de Ruiter

Level 2 Expert

78 Answers

Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...