Question about Kenmore 24032\24036 Top Load Washer

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Tub won't agitate and when it does spin, makes a grinding noise.

Kenmore upright Series 90 110.28922790, 11 years old. I replaced the worn agitator dogs, but the problem still persists. The motor coupling is fine and the tub drive block appears fine.

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Its probably in the gear case. or spin tube bearings. did you see any oil leaks on the gear case or clutch and break area.

Posted on Feb 08, 2009

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Washer is a Samsung WWF337AAW-XAC. Just prior to the spin cycle we hear a rattling or grating noise and then it rattles throughout the spin cycle. It will sometimes rattle at the end of the rinse cycle but...


hi Rick.
Reasons a washer will make noise during spin mode:
1. Main tub bearing faulty
2. Main drive pulley
3. Motor coupling worn
4. Bad clutch
5. Worn out drive belt
6. Clogged or damaged drain pump
7. Transmission is worn out
8. Shock absorber (front loader washers)
9. Springs or dampening straps (top load washers)
10. Agitator directional cogs aka "agitator dogs" (top load washers
When the washer spins, it rides on a bearing that allows the tub to move freely with zero resistance. If this bearing is worn out, a loud noise will be heard when the washer spins. A good way to tell if your washer problem is the main tub bearing will be that the washer noise will get worse or louder as time goes on. This means the bearing is becoming more worn out and close to complete failure. The bearing in your washing machine is a circular metal object that has many small little metal balls inside. These small metal balls inside the bearing sit in a track and move when the washer is spinning. If the tub bearing begins to wear out, usually the small metal balls inside can fall out one by one causing the noise you hear. (If your washing machine is a front load washer, open the door and turn the drum by hand. If you hear a rubbing sound or the drum spins uneven, then the main tub bearing is most likely bad and needs replaced.)
Washing machine tub bearing

Washer has noise during spin cycle

The bearing may also be without lubrication. If the sound you hear is more of a squeaking noise than a grinding noise, it may mean the bearing needs to be lubricated with a mechanical grease. If the sound is more of a grinding noise, then this usually means the bearing is falling apart and will need to be replaced ASAP. If you suspect your washers main tub bearing is worn out, the repair process is one of the most difficult to perform yourself. A worn bearing can also damage the tub of the washer. This means the tub (inner or outer) may need to be replaced also.
A washer making a loud noise during spin cycle can also be caused by a faulty drive pulley. The pulley is what the belt (if applicable to your washer) rides on to spin your washers tub. The pulley can be made of plastic or metal. It could be simply worn out or just loose. To find out if the drive pulley is causing the noise, you will need to take the washer apart and inspect the pulley for signs of damage.
WASHER MOTOR PULLEY
The motor coupling could also be the cause of the loud noise. The motor coupling in your washer connects the washers transmission to the motor. It is made of plastic and built to break if the washer gets overloaded. This is so the motor and the transmission do not become damaged. The motor coupling is an easier repair and can be done by most people.




Washer Washing Machine Motor Drive Coupling Coupler
The clutch in a washing machine connects the inner wash tub to the transmission. The clutch lets the washer get to the proper spin RPM in a gradual way. If the clutch is worn it can make noise when the washer is spinning. A bad clutch needs to be removed and replaced to stop the noise.
Washing Machine Clutch
The belt in your washer can become worn and cause noise while spinning. If worn out, replace the belt. Replacing the drive belt on a washing machine is an easy task and can be ordered online for less.
Washing machine belt
The drain pump in your washer that drains the water out could be clogged or damaged. While in spin mode, your washer may drain out the water by using the drain pump. If the loud noise only happens at certain intervals during the spin cycle, it may be the drain pump. Usually this can be fixed by simply removing the drain pump and removing any debris that may be clogging it up causing the noise.
Drain Pump for Washing Machine




The next part of your washer that can be causing a loud noise is the transmission. If the transmission is bad, usually the cost to fix this outweighs the cost of a new washer.
If you have a front loading washing machine, they all have shock absorbers. The shock absorbers are used to center the tub movement while in the spin cycle. These shock absorbers are connected from the washer frame to the outer tub. If the shock absorbers in your front loader become weak the washer will make a loud banging sound during the spinning cycle.
Shock Absorber for washing machine
Top load washers usually have springs or dampening straps holding the tub centered. If a spring or strap falls off or becomes weak, a loud noise will be heard in spin mode. Simply replace the strap, spring, or springs to remedy this issue.
Washing machine suspension springs
Agitator directional cogs are used to operate the upper part of dual action agitators (Top load washers). They engage the cogs on the inner area of the agitator as it turns in one direction. They release when the agitator reverses its direction. This lets the top part of the agitator to ratchet in only one direction. The bottom part will agitate in both directions. The cogs are made of plastic and wear out with regular use. They will start slipping and make a grinding noise. Another way to be sure that this part is bad is if you notice the top portion of the agitator does not move in a smooth motion. Removing the top half of the agitator to see if the cogs are worn out.

Dec 08, 2017 | Washing Machines

1 Answer

Kenmore 90 plus series washer won't spin, barely agitates, will drain - but makes loud noise


It sounds like the transmission is done. Can't pinpoint what it is exactly, but I would start there.

Aug 21, 2012 | Kenmore Washing Machines

1 Answer

Kenmore 80 series washer is making a noise


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.#######) and you'll see a list of major sub-components with diagrams and parts.

Also see the Whirlpool / Kenmore service manual for top load direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

See the following for how to remove the cabinet, pump, motor and transmission. YOU DON'T HAVE TO REMOVE THE AGITATORS OR TUB.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137&osCsid=1051095663c7f2d5997fa53b976529d6

I had the same problem with major gear grinding during the spin cycle and this solved it.

Within the transmission are a set of plastic cams that raise the agitator gear when moving into the spin cycle. If the cams are worn, the gear won't lift high enough (about 1/18") and the gears will grind.

Assuming that you know how to remove the cabinet, agitator (you don't need to remove the tub), pump, motor and transmission the agitator cam and follower use the same whirlpool part number 62580/01. This is a plastic set used to raise the agitate gear on the shaft.

I had the same problem with gear grinding and this solved it.

Pull the transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover.

Pull off the spin pinion.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

The two plastic agitate cam parts pull right off. Don't lose the washer on top of the cams.

Replace the cams, washer, spring and clip, pinion, oil (assuming you drained the oil first), cover and clutch parts.

Line up the transmission so that the release cam on the brake drum will snap onto the clutch spring retaining clip and put all parts back in the washer.

The basic tools are screwdriver, small socket set with up to a 1/2" socket, vice grips or good pliers (to remove and replace clips)

Be sure to align the holes on the Motor Coupler correctly or the motor and transmission won't fit together correctly.

Following is also the Whirlpool parts list for their commercial top load direct drive washers that has a better description of the cams.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/2550f737b3129b0c85256b0600504738/$FILE/787772%20%234.pdf

It is a bit of a messy job but much ($10 vs $170 for a transmission) less than having a service person replace the transmission.

Be sure to study the Service manual so that you can see exactly how the cams work.

Jan 25, 2010 | Kenmore Washing Machines

1 Answer

Doesn't agitate and spin cycle work when reset


you have a worn motor coupler
you can order a new one at sears
and its a ver y easy repair

Oct 06, 2009 | Kenmore 3.2 cu. ft. Plus Top Load Washer

1 Answer

Won't spin, makes clunking noise, drains fine


If it agitates fine , with normal noise , drains with lid closed , then the problem is probably the transmission .

Aug 02, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Agitator ''dogs'' not gripping, agitator spins freely; tub rocks


Likely a broken dog itself was making the noise. They should all be replaced.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Mar 16, 2009 | Kenmore Washing Machines

2 Answers

Washer makes noise during spin cycle, wont agitate


Sounds like your transmission is going out. Yes washing machines do have transmissions, I know, strange huh? Anyway, the transmission is connected to your motor and the motor makes it spin and agitate. The transmission goes up into the tub and is basically the agitator. When the gears go bad in it, it will start making a loud noise almost like a grinding noise and won't spin properly or agitate. It is expensive to fix, almost as much as a new washer. Your best bet is to buy a new machine unless you can find a good deal on a refurbished transmission. Those will sometimes run only around 150 dollars. A new one though will cost you around 250. You might be able to find a good deal though. They are easy to fix, I myself replaced one in 15 minutes once when I was still a repair man for Sears. So, check out some prices and see what the best way to go is for you. If you have any questions about installing it let me know and I can give you an easy step by step walk through on it. I hope this helps you out and good luck.

Jan 22, 2009 | Kenmore 15864/15862 Top Load Washer

1 Answer

Agitator grinds and won't spin


You have a broken motor coupler, you can see how it is replaced on samurai appliance guru

Jan 17, 2009 | Kenmore Elite HE4 Electric Dryer

1 Answer

Broken Washer


it could be the direct drive coupling that connects the motor to the transmission. fill it up with water and see if it will agitate, if it will NOT agitate then it is a good chance that this is the problem. 0404472.jpg
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worse case scenario is the transmission is bad, but this is unlikely.

Aug 04, 2008 | Kenmore 25862 Top Load Washer

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