Question about AMD Athlon XP 2600+, 2.13 GHz (AXDA2600DKV3C) OEM / Unboxed Processor

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Insert blank DVD /CD to write but computer crashes

When I insert blank DVD or CD to write to the whole computer crashes ;appears the blue screen with error message ***STOP: 0X000000008E....... begining dump of physical memory. Please help, I have desktop, AMD Athlon Xp2600+ , RAM 1.00GB. Thanks in advance!

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  • Shiblee Chowdhury Feb 08, 2009

    Hi Smithbrother, What do you mean by DVD software or CD/DVD player? I do not have issue when I want to play a recorded one, that I did last week on my this desktop. It is only when I insert blank CD or DVD. Help please!

  • Shiblee Chowdhury Feb 08, 2009

    Hi MBarr, With regards to your driver update comment, I already have driverscanner on my desktop and per scan result the driver is updated. Any other idea or solution? Thanks.

  • Shiblee Chowdhury Feb 08, 2009

    Hi, Some more details of my DVD/CD-ROM Drivers to see if any solution can come up. I have Atapi DVD-ROM 16XMax ( Version 5.1.2535.0) & Matshita DVD-RAM SW9581 ( Version 5.1.2535.0). Thanks & waiting for your help, solution.

  • Shiblee Chowdhury Feb 08, 2009

    Hi all, it appears there are 14 views on my desktop /DVD/CD- writing problem but I don't see all those comments. Where do I need to go to read all those comments? Thanks.

  • Shiblee Chowdhury Feb 08, 2009

    HI, The drive is internal,  Atapi DVD-ROM 16XMax ( Version 5.1.2535.0) & Matshita DVD-RAM SW9581 ( Version 5.1.2535.0)


  • Shiblee Chowdhury Feb 08, 2009

    Hi Smithbrother, I have Pinnacle, AVS, Ulead & DVD santa softwares. Most of the time I use Ulead -DVD movie factory 5 Plus to make DVDs. I can use DVD /CD burner in soft mode, but not in normal mode. Any other idea?

  • Shiblee Chowdhury Feb 08, 2009

    Hi Smithbrother, I have more than 4 types of CD/DVD burning soft wares, but most of the time I use Ulead Movie Factory 5 Plus. I tried in safe mode nad CD/DVD burner works fine, but not any problem. Any other idea.

  • sdoitla Apr 01, 2009

    Normal 0
    I have been having the same problem. Microsoft has beenutterly useless for help on this one. If I insert a blank CD, and sometimesDVD, the moment the CD/DVD RW drawer closes and the disk starts to spin thecomputer crashes, (BSOD.)

    Have eliminated power, driver and anti-virus softwareissues. It’s clearly not the burner software since the computer never gets thatfar in the cycle.

    I can say that it started after a series of Microsoft“updates”, though I haven’t been able to determine which ones. (Prior tosetting the update feature to “Auto” I never had the problem.) Have also triedreformatting and reloading the OS and my other software. The results are stillthe same.

    On another note update KB951748 was another example ofMicrosoft quality engineering. Completely crashed Internet connectivity. Phonecall to Microsoft for help got this response; “Just go on the Internet and getthe next update from our web site.” Me; “ I can’t go on the Internet becausethe update has crashed my Internet connection.” Microsoft; “Well, that’s aconnectivity problem. We can’t help you with connectivity problems.”

    Michael

  • Thomas F. Schneider May 11, 2010

    Either the DVD software is bad,in which case you should delete it and reinstall it. Or the CD/DVD player has something wrong with it. The first is the most likely. 

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  Roxi and Nero are two examples of DVD buring software. DVD software is not and never was part of windows. But if the CD also does not work and you have the same type of disks that always worked before,then I wouldl suspect that the DVD /CD burner went bad. I used then a lot and I have replaced about ne a year for the last 5 years on my own PC computer.  PS I believe that the driver for the CD burner is part of windows. Not positive

Posted on Feb 08, 2009

  • Thomas F. Schneider Feb 08, 2009

    If the computer is starting and running ok when you start it w/o the cd disk then try restoring the computer to the earliest date before this started happening.
    START _ HELP AND SUPPORT _ RESTORE _ Restore computer to an earlier date.




     If this does not fix the problem then you will know that is is not a software problem but a cd/dvd hardware problem. Remove and replace the player.

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  • 73 Answers

It sounds like you need to update the driver for the drive. check the manufacturer website for a new driver.

Posted on Feb 07, 2009

  • Matt Barr Feb 08, 2009

    How is the drive connected to your computer? IDE or SATA?

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