Question about HP OfficeJet 6110 All-In-One InkJet Printer

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My HP officejet 6110 only prints in black and white

HP Officejet 6110 only prints in black and white, although it will copy items in color, just does not print in color.
I do have the color cartriage in the unit correctly.
I have it defined as a hp officejet in my control panel icon.
I don't see the screen where it would say gray bar or color.
Running Windows XP, version 2002, SP2.
ideas ????

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Every time I try to print I get a message saying that The Spooler service is not running, what should I do?

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