Hi, i have just bought a hp G60-214EM notebook, and I am unable to connect it to the netgear on my pc. when i tried to connect, it says that the netgear was not the right model. I have a Dg834pn, not a wgr614 or wpn824. is there anyway I can change the settings to make both my pc and the laptop work. I am not very confident on the computer, this is a very new to me. If there is a way for me to solve this, and could you please explain in simple terms. thank you
Helen, you should be able to connect from your laptop to your router wirelessly. From what I understood your router is hooked up to your PC directly. If that's the case from your PC connect to your router and enable wireless. Go to Netgear support web page to find out how to do it. Once enabled, you should see your router's name in the list of available wireless networks on your laptop
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The Security Key is normally used for Wireless routers to protect your connection from any unauthorized use. As you have said that you do not have the Security key for your router with you, the best way to connect your ACER laptop to the Netgear router is by asking your Wireless service provider to reset the security key & freshly reentering the same on both of your HP & ACER laptops.
You will need to check the wireless settings of the router is there any computer connected to the router ? If yes then you can open the router set up page on that computer. Router set up page is the page where you can check all the wireless settings of the router.
These are some reasons why your new Hp laptop can't connect through your Netgear Router is because your Router has a security that used a password to connect to your router or the ip address of your desktop and Dell laptop is already setup to the router to work with internet.
I suggest try to check the netgear if it is connected to the internet. If the wirelss signal is good, it might be the internet connection is having some issue. What you can try to do first is: 1.connect a computer to the netgear directly using an ethernet cable (RJ45) 2. click start then select runtype cmd (It's a black screen) 3. type ipconfig/all then press enter on your keyboard 4. check the ip address it should be 192.168.X.X and the default gateway is 192.168.0.1 or 192.168.1.1 depending on the router default ip address 5. on the black screen type ping yahoo.com then enter on the key board
*if there is a "reply from" message it means there is an internet connection going in the router and you need to configure the router. *If the message is "unable to detect" or "request timed out". You need to contact you Internet Service Provider for assistance.
What is your operating system (Vista/XP, older Windows)? Have you turned on the router's wireless router radio from the computer that is connecting? (Login to the router's setup page at 192.168.1.1 or 192.168.0.1 (depending on the router) and go to Advanced menu and click Wireless Settings.) While you are there, enable the SSID Broadcast (another checkbox hust below the one for Wireless Router Radio). Now check if your laptop can see the router.
Additional FAQs that might be helpful are at http://kb.netgear.com/app/products/model/a_id/2589. That page has a link to setting up XP for wireless networking as well.
try this plug up a line to laptop to modem to check to see if you can get connected if so then make sure you are on the same network and if so then call comcast to help you setup the laptop wireless settings in sound like the settings online doesn't have the laptop enable to accept the laptop
You might wanna check out your notebook to find out if you have any firewall blocking any attempts to connect to nearby wifi. Also, if your notebook comes with intel proset wireless feature, try to make use of that for connnecting to the wireless lan instead of the default microsoft method of connecting (much easier and user friendly).
On the other hand, please do check on the router if you have enabled any form of security feature (mac authentification, wep encryption method, etc) that prevents your notebook from "seeing" the router.
Although these are just surface steps, it is important to makes sure these areas are clear before we go in to further zero in on the problem. I would like to follow up with you on this, so please kindly update me on the situation by replaying to this post and we take it from there. Thank you.