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Acer recovery password not recognised

I have an Acer Aspire 5610, and am trying to restore the factory default image from the hidden partition, When Acer recovery console loads, I type the default password [six zero's] but it is not recognised. I have not changed the password since I bought the laptop, so this is worrying. can anyone help please?
Lynbourn

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  • Lynbourn Feb 08, 2009

    I downloaded ubcd and followed your instructions. The problem is the password is not in windows, it is in the hidden recovery partition. I used ptedit32 to make the partition visible and assigned a drive letter. I then boot to this partition, but when I am asked for the password to start recovery, the default password, is [000000] it would not work. so I am locked out of recovery. I had previusly installed another copy of winxp pro to c:\ to solve a virus problem, and formatted to ntfs. but i think the acer recovery partition contains winxp mce and was formatted to fat32. I copied the hidden partition onto a usb drive, and would like to restore the laptop to it's original state, but cannot get the password to work. Help!!

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Download the Ultimate Boot CD from http://www.ultimatebootcd.com/download.html and burn a bootable CD-ROM. Boot the computer with the CD. There is a password recovery function under File System tools, I believe. Run the application. It is a Linux application and will look strange. It will eventually stop and it will ask for the location of Windows installation. It will have been found already, so press enter. The next prompt is also determined, so press enter again. The third prompt is the one that you need. Read the text and it will describe how to clear the admin password. I believe you enter an *. You will then see a prmpt to write the changes. Yes to that and then exit and restart.

It has been a while since I have used this, so I apologize for the scetchy details. I have used it successfully several times. Good luck and let me know how it works out.

Posted on Feb 08, 2009

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Erecovery password


erecovery password
Acer has a software named eRecovery. This software dedicated to their customers in order to get Windows OS recovery process a lot more easier and faster even a kid able to do it.


Acer created a hidden partition labeled PQSERVICE

You wouldn't able to see this partition in Windows explorer. If you want to see this partition existance, right-click My Computer -> Manage -> Disk Management


PQSERVICE partition contain an image of Windows OS (XP/Vista/Seven) and this partition will be load to recover anytime when your Windows OS crashed, unstable, or infected by virus.

By pressing ALT+F10 before entering Windows boot process, you will access Acer eRecovery menu and asked the location where the backup will restore (ussually C: Drive). After few simple clicks (as easy as click Next) you will have your Windows back as 'factory default' state (State when you bought your Acer machine)

But how if there are password required for eRecovery? The windows is crashed and unfortunately... you don't know the password?

Here are the tricks!


Try the default password 000000

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I WOULD LIKE TO RESTORE TO FACTORY SETTINGS TY


You will loose all data you have put on the computer. When you turn it on right at the beginning there is a black screen and there are a few f key options.
They will flash up with the option when you turned it on, before windows kicks in. Take a look at the user manual to find out for sure.
Press the correct f key before windows starts up, then go through the menus in setup (it will look all crappy and dos like) and find restore factory settings (or something like that) and click yes.
It's a great feature, and will completely kill any virus or **** problems you have had and couldn't get rid of.
Hope this helps. I would appreciate your feed back as I do this for fun not pay.

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I want to reformat my acer 4720oz please send me bootable disk


The Acer Aspire 4720 Notebook has a hidden partition containing files to restore the system to its factory default. On powering up, press the Alt key and the F10 key together (at the same time) repeatedly and after a minute or so, Acer eRecovery Management should start up. Follow the on-screen directions to do a restore of the system to its factory default. The restoration process will reformat the partition that is the C: drive. After restore has completed, Acer eRecovery Management can be used to create a set of disks for a full back up of your system's factory default image.

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Hi you should be able to do the following, if not you will need an external CD drive & recovery disk.


1. Consider what data you still need from your Acer Aspire One's hard drive. Save the files to an external USB device.

2. Restart the Acer Aspire One's operating system. Wait for the Acer logo to appear on the LCD screen.

3. Press the "Alt" and "F10" keys at the same time to bring up the recovery menu. Press "Enter."

4. Click "Next." Follow the prompts that appear on the screen to restore the operating system back to factory settings.

5. Use the drop-down boxes to select the time zone and language information for your Acer Aspire One. Restart the netbook when you are prompted to finish restoring the computer.

6. Connect the external USB device to your Acer Aspire One and transfer the data you saved earlier back to the netbook.

Warning:
It is possible to delete the hard drive partition that has the recovery tool.

If your Acer Aspire One no longer has the recovery partition, you will need
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Connect the USB drive to the netbook's USB port and then insert the recovery DVD in the drive.

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My Acer Aspier netbook will not load past the windows screen just keeps reseting


The windows operating system may be corrupted. Suggest you restore it as the simplest solution.
The Acer Aspire One has a hidden partition on its hard disk drive that contains installation images to restore the system operating system, applications and drivers to the factory defaults. Press Alt and F10 key together while the Acer logo is displaying as the system is powering up. This should enter Acer eRecovery Management. Follow the onscreen instructions to do the recovery.

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How I can get recovery my acer am5641-b5560a?


Recover to original state using Acer eRecovery Managemet tool.
press alt+F10 during boot-up process.
This opens eReovery main page.
unless you have changed it, the password is six zeros (0s).
Click recovery actions.
Select RESTORE FACTORY DEFAULT IMAGE.
Once you've confirmed that you wish to proceed the computer will reboot and start to restore the system from the image contained in the HIDDEN PARTITION on the hard drive.

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How do i master reset my acer 5220. my accer 5220 wont start up, it started playing up about a week ago and i think it had a bug but now wont load past the windows screen. i have tried loading in all the...


If the system can not boot, you can restore it from the WinPE environment. The system starts from the hidden partition on the hard drive. To begin the restoration, press Alt + F10 (PC Tower) or F10 (laptop) to boot the PC and when the Acer logo appears. This will start the system from the hidden partition the hard drive and you access its main page. The restoration will be on partition C:. The partition D: (ACERDATA) will not be formatted, and therefore documents will not be deleted but it is always prudent to think about making a backup of your most important documents in case!
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You must enter the password to access the main page of the hidden partition. The main page of the hidden partition provides three options to restore the system:

1 - Restore the system to factory default settings: Select this option and then enter the password. The utility will restore the system from the image of the factory default settings on the hidden partition on the hard drive. When prompted, confirm the system restore. A message will warn you that you will lose all data on the disc. The utility then restores the system to its original state.
2 - Restore the system from backup user: Select this option and then enter the password. The utility restores the system from the image of the user on the second partition on the hard disk. When prompted, confirm the system restore. A message will warn you that you will lose all data on the partition. The utility then restores the system to safeguard user the most recent.
3 - Restore the system from the CD / DVD: When this option is selected, insert the first disc of the backup in the optical drive. Confirm System Restore when prompted. A message will warn you that you will lose all data on the partition. The utility will restore the system from the backup image on CD / DVD. Insert the other disks when prompted.

Note: If you are trying to restore the system to its factory default settings stored on CDs / DVDs, Acer eRecovery Management prompts you to insert disc 2 to start.

Good Luck

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D2d recovery


Hi,

Unfortunately once your original HDD has been replaced you lose all e-recovery features and there is no-way this can be reversed.

If you could get hold of the image from your old drive you maybe able to write it to your new, its a bit messy though.

The main reason for the "factory default image backup" you have not working now is because a snapshot of the C: drive is stored on D: drive so when you replaced the drive itself you basically made that disc useless for eRecovery features.

Sorry its bad news.

Cheers

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