Question about Symantec Norton AntiVirus 2008: Windows

1 Answer

My Norton AntiVirus 2008 Upgrade removed to facilitate free downl

Due to a continuous pop up ad for a free download I clicked on it just to get rid of it and downloaded the free offer online. In doing so my Norton AntiVirus 2008 Upgrade was removed without asking me if I was sure about this. I would most definitely have said no as my version is not due to expire until Sept 2009. My Order number is is 4918459015, order date September 7, 2009, Product Key V76DKV7KF4WK4K3B3TBTMQRTP, Product Serial Number: CJTMCRC2PMGW. I want my Norton back. In the meantime I have uninstalled the free download as I could not initiate it and was prompted to do so and I have installed a free 30 day download of Norton 360 in order to have some antivirus protection on my pc.
My email address is

Posted by on

  • garryoleary Feb 13, 2009

    I have been basically robbed by Norton. I paid for a 2008 Upgrade due to expire in September 2009 and Norton removed it from my PC without asking me. I have given you the appropriate details of my receipt. If Norton does not reinstate my 2008 Upgrade or refund my credit card within 10 days it is my intention to pursue this matter in the small claims court.

  • garryoleary Feb 14, 2009

    The pop up was most definitely not Malware because Norton, whilst removing my 2008 Upgrade also installed a free download which I could not activate. I stayed up to 2am in the morning trying to locate a contact telephone number for Norton or Symantec or a contact email for them WITHOUT SUCCESS. I do not want bells and whistles, I simply want what I paid for my Norton 2008 upgrade. As regards authenticating my bona fides I will be happy to furnish you with any documentation or detail you require. Please advise exactly what you are looking for.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,976 Answers

Avast antivirus is totally free and it updates automatically more often than Norton.

Posted on Feb 07, 2009

  • David Shaub Feb 13, 2009

    If Norton removed it from your PC, there was a reason. There is a free Norton package but you obviously want ALL the bells & whistles. When you contacted Symantic, what did they tell you? What was their reason for removing it? If you didn't contact Symantic, why not?
    How did they get access to your files to remove it? If you are filesharing, or if you gave them permission to access your hard drive, then you have no recourse. The continuous pop ad was obviously malware so, you have issues other than Norton.
    As for my "Whatever" comment, you marked my response as inappropriate, simply because I mentioned another antivirus that will protect your system but I didn't walk you through reinstalling Norton with the numbers you gave me. I have absolutely NO WAY of authenticating your information. FixYa will not reinstate your program, since you didn't buy it from FixYa. FixYa is a FREE ADVICE website, unless you opt for premium answers.
    I'm a great fan of Joe Duffy. Michael Savage is on my list of good talk shows too.

  • David Shaub Feb 14, 2009

    Since I obviously don't have the answer you want, I'll suggest you look elsewhere.

    Thank you for your time.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do you uninstall Norton software?

Hello, 2 things you can do.
1. Run this program to get rid of norton, click on the website.
Download and run the Norton Removal Tool to uninstall your Norton product
2. Download this program it is free and will take care of any spybots or viruses you may have.
Internet Security Product Downloads

Jan 11, 2014 | Norton Computers & Internet

1 Answer


You could fix Norton error 3048, 3 by installing latest Norton virus definition from Norton Intelligent Updater. Here's a link to download latest virus definition,

Sep 11, 2013 | Symantec Norton AntiVirus 2008: Windows

2 Answers

How to free download

I have provided a trusted link below through which you can easily download the norton antivirus 2008:

1.) Visit the link and you will find 'download Norton AntiVirus 2008 (' link, simply click on the link.


Apr 28, 2010 | Symantec Norton AntiVirus 2008: Windows

2 Answers

How do i activate the norton antivirus 2009

Firstly downland and Norton removal tool to safely remove installed Norton program
To download Norton removal tool
2. download and run first tool
Once we finished the un installation we can

To download Norton Internet Security 2010
once we finished the installation we can activate with the existing product key If you will get error message like "you exceed number of installation" while trying to activate you need to contact the Norton support to reset the installation count.

Aug 15, 2009 | Symantec Norton Internet Security 2008:...

4 Answers

I have a computer virus

downoad avast from here then update from internet then scan your computer in boot time schedules mode.
then resatrt then when it found virus press '1 ' for delelte.

Jun 23, 2009 | Acer Aspire 5315 Notebook

2 Answers

Want to restore laptop to factory settings

Hi victoria...

You don't need to do anything as drastic as a system restore to your laptop!! Is your AVG a free version or do you pay for a subscription?

If it's a free version, this is probably the ad to upgrade to the full version. i don't use AVG so i don't know what their ads look like... you will find this happens with some free software... i know it's not spybot because i've been using that for years and it has no popup ads.

to get rid of the ad, you have to pay a subscription, or just bear with it, if you're happy with the free version, and close the popup.

you can also try another free antivirus program if you want... be sure to uninstall the other one first. Avira is good, and only pops up an ad when you update the program or virus file.

hope that helps!

Jan 29, 2009 | Acer TravelMate 2300 Notebook

5 Answers

How to remove antivirus2009 for free

boot into safe mode with networking, and then goto :
and download Spybot search and Destroy

I had this problem a month ago on a fresh install and found this was the only was way i could get rid of it.

Aug 29, 2008 | Toshiba Celeron, 2.50 GHz (P000396980)...

1 Answer

I downloaded antivirus 2008 and since then my pc screen closses down to my desk top with the words THREAD CREATION ERROR,i then have to restart aol which works slower,i want clear ANTIVIRUS 2008 from my...

Antivirus 2008 is an adware program - a form of virus. You should be able to get rid of it using a good antispyware program or something like norton antivirus. If you do not have a program installed I suggest you try using spyware doctor:

That will help remove antivirus 2008. I also suggest you install an antivirus program if you do not already have one. I good free option is AVG antivirus:

Together these programs should help solve your problem and prevent further virus infection.

Hope this helps, good luck!

Jul 12, 2008 | Computers & Internet

Not finding what you are looking for?
Symantec Norton AntiVirus 2008: Windows Logo

266 people viewed this question

Ask a Question

Usually answered in minutes!

Top Symantec Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18415 Answers


Level 3 Expert

2600 Answers

Cindy Wells

Level 3 Expert

5266 Answers

Are you a Symantec Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides