My "My Book" stopped working. It was recognized ONCE in the last two weeks, but otherwies -- nothing. I'm trying to use it on a Windows 2000 desktop OR a Windows Vista laptop. Has anyone been able to find drivers?wd 500 can not initialize on my windows vista laptop
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Try this. Download a program called discovery from WD, it is free. When installed, plug in the drive and run the discovery program. Your drive should work properly. Please let me know how it works for you.
GO TO CONTROL PANEL, CLICK ADMINISTRATIVE TOOLS, CLICK COMPUTER MANAGEMENT, UNDER STORAGE, CLICK DISK MANAGEMENT. WAIT A FEW SECONDS, THEN ENLARGE THE PAGE. LOOK FOR YOUR DRIVE. SEE IF IT SAYS UNALLOCATED SPACE. IF IT DOES NOT, RIGHT CLICK THE DRIVE, AND SEE IF YOU GET THE OPTION TO MARK PARTITION AS ACTIVE. IF NOT GOT TO DEVICE MANAGER, WHICH IS ABOVE STORAGE, CLICK ON IT, LOOK FOR ANY TREE THAT IS OPENED. IF ANY ARE OPENED SUCH AS DISK DRIVES OR AT THE BOTTOM "UNIVERSAL SERIAL BUS CONTROLLERS" DOUBLE CLICK TO OPEN UP. WHAT YOU WANT TO DO IS, EITHER UPDATE DRIVER, OR UNINSTALL DRIVER AND DO A REBOOT. AND AS ALWAYS MAKE SURE THAT ANY CONNECTING/DISCONNECTING BE DONE WITH PC"SHUTDOWN". ......................HOPE THIS HELPS................JEFFXC
Connect the MyBook to a different desktop computer.
If it is not recognized, then the MyBook definitely has a problem.
Exercise the warranty to get it repaired/replaced,
or check W.D.'s "Customer Loyalty" program -- buy a new W.D. drive through W.D.'s web-site, and get a discount.
It should not really need drivers in Win2K or Vista, you might have a problem with your USB drivers. Go into device manager, remove any devices under the USB heading and reboot. All the drivers should reinstall and hopefully your MyBook will come alive again. Otherwise, try the MyBook on a friend's computer, if it doesn't work there then the MyBook may be faulty itself.