Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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WD My Book Essential -- Can't find drivers

My "My Book" stopped working. It was recognized ONCE in the last two weeks, but otherwies -- nothing. I'm trying to use it on a Windows 2000 desktop OR a Windows Vista laptop. Has anyone been able to find drivers?wd 500 can not initialize on my windows vista laptop

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Hi,

Go to Start/Run, and type DEVMGMT.MSC , high light the USB Root Hubdevice(s), Action menu, "Uninstall", then Action menu,"scan for hardware
changes", to find the device drivers again automatically.

Thanks

Posted on Feb 07, 2009

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Hi,

does the drive us a external power adapter? if so the adapter is most likely going bad.

you shouldn't need any special drivers for it. Just plug in and play.

do you see it in my computer when pluged in?

Posted on Feb 07, 2009

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Did it ever work?

Connect the MyBook to a different desktop computer.
If it is not recognized, then the MyBook definitely has a problem.
Exercise the warranty to get it repaired/replaced,
or check W.D.'s "Customer Loyalty" program -- buy a new W.D. drive through W.D.'s web-site, and get a discount.

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WD My Book Essential -- Can't find drivers


It should not really need drivers in Win2K or Vista, you might have a problem with your USB drivers. Go into device manager, remove any devices under the USB heading and reboot. All the drivers should reinstall and hopefully your MyBook will come alive again. Otherwise, try the MyBook on a friend's computer, if it doesn't work there then the MyBook may be faulty itself.

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Found usb device message


There are drivers available for your book on the WD website...They are meant to be used with win98...If you're using XP the drivers it's asking for isn't for the book but probably the USB hub...

Things you could do by order of priority:

1) Re-install the driver for USB hub
2) Install those 98 drivers (won't do any harm)
2) Repair Win XP
3) Re- format your PC (I know it's extreme...but as a last resort you may want to consider it)

Good luck !

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