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Printers are basically ,non thinking, obedient boxes that do exactly what they are told to do.....If you're having an issue like this, I'd look at your computer and not your printer. In fact, print this answer. If this doesn't print correctly, you have some major issues (possible virus)
Gee, I have had hp for a while.
Sometimes the drivers go nuts.
My friend had a problem similar to yours. We called for assistance.
She was told that she needed to send it back to the manufacturer. Before doing that I told her that we should "delete" the printer then re-install it.
That seemed to work out well and she has had no printing problems for over 4 months.
If you haven't already tried that, please take a moment and you may find that it will work...I hope it works out for you. Good luck! Madcatz
You can do this by clearing the fax image memory. Assuming that you have already tried deleting the job from the job que on the printer and it will not allow you to delete it.
go into SIM mode by pressing the following keys one after the other P" "*" "C" "*" and then press 66 and start/copy key then enter 10 and the start/copy key. it should ask you yes or no to confirm.
The CA key will restart the copier after all this is done.
do not make any changes or play with settings in the SIM mode as this could render the copier dead.
disconnect printer from computer cancel documents in queue if using a straight USB connection, delete all instances of printer. else remove duplicate printer icons. reboot & reconnect printer (swap cables if not detected)
Hi, It's been a while since I worked on these, so I'll go out on a limb (as far as my rating goes) and say that the few times I've seen that happen usually results from a bad network card. Now you may not be using a network card, so if your not then I'm not really sure what would cause that to happen on the printer side. The environments that I've seen that happen in are with an AS400 and the network card just gave out. You most likely tried this, but you might want to make sure that the computer isn't using one driver for both printers. Good luck.
UNINSATALL THE DRIVERS YOU HAVE NOW THEN GO HERE http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=14422&prodoid=10614&BV_UseBVCookie=yes&infoType=Downloads&platform=Windows&x=19&y=4 INSTALL THE DRIVERS FOR WINDOWS 2000 WITH THE MONITOR