Question about HP Officejet 6310 All-In-One InkJet Printer

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Envelope printing I have tried all HP support suggestions. 81/2 X 11 paper prints just fine. Envelopes are pulled partially by the rollers, then they get stuck part way and I either get an "out of paper" or "paper jam" error message. I have tried stacking several envelopes and a single envelope in the envelope slot, but the problem keeps recurring.

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I have an older, but similar, 5510 model with the same problem. A partial solution that works about 75% of the time is to tuck the envelope flap inside the envelope and give the end of the envelope that is to feed into the machine a slight curve by gentlly bending it on both sides. Then make sure there are only a few sheets of paper in the paper tray (less than 1/8" thick stack). Position the envelope so it is only about 1/2" from the end of the paper in the tray so the feed rollers have to transport it into the machine. I also have to set the margin for the return address in Word to be 1" from the edge of the paper so it prints in proper position, but this may be a problem with my Word 2000.

Posted on Feb 08, 2009

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1 Answer

How do I print an envelope


Hi,

Step 1- Remove the output tray

307daa9.jpg

Step 2 : Load Envelopes

To print one or more envelopes, follow these steps:

1. Remove all paper from the paper tray, and then slide a stack of envelopes into the tray, with the envelope flaps up and to the left (print-side down), until they stop.

2. Adjust the paper-width guide against the envelopes. Be careful not to bend the envelopes and do not overload the tray.

c2987fe.jpg

3. Adjust the paper settings in the Printer Properties dialog box for envelopes. Click the Paper/Quality tab, then select the following print settings:

Size is: The appropriate envelope size
Type is: Automatic or Plain paper

4. Select any other print settings that you want, and then click OK .

5. Print the envelopes.


Regards,
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If this is not what you need, let me know.

HP Deskjet 920c and 940c Series Printers - Printing Envelopes s.gif s.gif s.gif

gtabseps.gif
gtabblt.gif Loading a single envelope gtabblt.gif Loading multiple envelopes gtabseps.gif Loading a single envelope Preparing to print
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Figure 1: Inserting the envelope c00104463.jpg Printing guidelines
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Loading multiple envelopes Preparing to print
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Figure 2: Inserting multiple envelopes c00104464.jpg Printing the envelopes Each software program is different and requires different steps to successfully print envelopes. For instance, in many versions of MS Word, clicking Tools , and then Envelopes and Labels , accesses the envelope-printing feature. Other software programs will differ from this procedure. Consult the Help menu on a software program or User's Guide for instructions for the particular application. Printing guidelines
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