Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag Neptune door locked

Shortly after starting wash cycle the message DO appeared on the computer. The door was not open and will not open. Tried spin cycle which purged the water from the tub, but did not spin. The DO message was now replaced by FL on the computer. I looked for a supposed lime string in the soap dispenser, but can't see one. Thanks.

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Lid lock failure Replace switch, linkage, lock solenoid or control board.
This is what you will need to check and replace

Posted on Feb 07, 2009

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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Dec 02, 2015 | Maytag Washing Machines

1 Answer

I own a maytag neptune washing machine. It was working o.k. and suddenly it won't start. I push the start button and it buzzes and shows a message that says,"It appears the door was not opened...


Hi Debi:
First I suggest to try unplugging the unit for 60 seconds to reset the control board. If that doesn't work then open the dispenser and remove the softner and bleach container. There is a cord near the front you can pull to open the door lock. If you still have issues with your door lock after manually opening the door, you will need to order and replace the door latch assembly.

Also I could bet you need to replace your door latch assembly. Hope this helps; also keep in mind that your feedback is important and I'll appreciate your time and consideration if you leave some testimonial comment about this answer.

Thank you for using Fixya, and have a nice day.

Dec 06, 2011 | Maytag Neptune MAH7500A Front Load Washer

1 Answer

The screen displays the following: "It appears the door was not opened since the last cycle. If you would like to start a cycle, first open and shut the door, then press...


Hi from retired Englishman in SW France,

Judging by your comments I suspect there is likely to be a problem with either the door solenoid/lock or the door closed' sensor requiring a service engineer's attention I suggest ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Jul 15, 2011 | Maytag Neptune MAH7500A Front Load Washer

1 Answer

My machine is showing the code FL machine has problems locking. How do I resolve this problem


Your Maytag Neptune Washing Machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
Door lock monitor switch in door lock mechanism unable to communicate to control board the door is locked.
1.Check wire connections in harness leading from machine control board to door lock mechanism.2.Check solenoid and door lock enable switch in door lock mechanism.
3.Replace responsible component.

Dec 07, 2010 | Maytag Neptune FAV6800AW Top Load Washer

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Maytag Neptune Washer has an error code "do" What does this mean?


The washer detects that the door is open when
starting a cycle or the door is not locking.

Close the door tightly and restart the cycle.

Nov 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Front Loader Washer


Sounds like the door lock unit isn't locking and may be bad. It is also a possiblity but not likely that there could be a problem with the computer board but start with the door lock unit first

Dec 29, 2008 | Maytag Neptune Washer

1 Answer

Maytag Neptune Leaking From the Door


possibly door lock not latching could be a bad wax mtr (within door lock asm) or control board

Dec 12, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Front Door Load, Problem


Hello Yery1975
Welcome

You said, you have a situation with my washer machine (Maytag Neptune front loader). It was making the noise several times as latching the door, then if would go off and you could not open the door, You found the under soap deposit cord but the situation is not opening the door or no, it is getting he machine to work. Whichever cycle you press, the door makes the locking noise several times, sometimes the door can not be opened and the lock door light is off, the thing is that whichever cycle you try the numbers on the electronic pad would go down several numbers and then it will again make the door locking noise and will stop there, the start button begins flashing and the machine does not wash at all on any cycle, neither it spins or rinses. Can you please, please, help me? Ohooo... some times after trying and trying get the FL code... you have tried keeping it disconnected from the electricity for long periods, plugging it back and all you can think off.... but nothing!!!

You did the right thing

The Maytag Neptune had a lot of very different defects that Maytag was, and is aware of still.
That is why they discontinued that model .
But if you call Maytag service this time, you may find that it will be one of those defects in their design and an authorized Maytag person will recognize which fault is taking place.
perhaps they may cover the parts if you bring it to their attention.

Thank You
Please remember to leave a rating

Oct 03, 2008 | Maytag Neptune MAH5500B Front Load Washer

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