Question about Microsoft Xbox 360 Console

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My xbox 360 disc tray won't open and my games won't play on it!!

Xbox 360 disc tray won't open and games won't play on it what do i do

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  • twhite269 Feb 07, 2009

    xboxlive subnet mask

  • Anonymous Feb 07, 2009

    same problem , gears have come un aliglined

  • Anonymous Feb 07, 2009

    tray

  • Anonymous Feb 07, 2009

    iv had my 360 one year and then it has stop working it dose not even reed my disks do u no why?

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If it isnt under warranty we can help. It needs to be serviced/cleaned or replaced.
www.videogamerepairservice.com

Posted on Feb 07, 2009

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Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.


1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward. 2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console. 3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache. If you still can't play a game disc, try the next solution. 4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..

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Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 open tray message; not reading discs


If it won't play any games it might be the laser that reads the disk. I would suggest getting it checked out somewhere.

Oct 02, 2009 | Microsoft Xbox 360 Console

1 Answer

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1 Answer

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the lens of the disc drive needs a check up...

May 29, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox360/must open & close tray 5 to 10 times before game opens.


This is an indication that your disc tray / the lens on the tray is not working properly.

What i suggest is to call xbox customer support to have your xbox serviced. Good Luck! hope your console still has warranty

Apr 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Help


Try putting the game in straight. By straight i mean putting the disc in where the xbox 360 logo at the top of the disc goes in the tray towards the xbox360. if that does not work contact microsoft

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call xbox customer support at 1-800-4MY-XBOX

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My xbox is not reading discs. please help.

Jan 13, 2008 | Microsoft Xbox 360 Console

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