Hi my xbox 360 keeps telling me to open tray after a disc is inserted. it says reading then it says open tray.
1: Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.
2: Try other discs to determine whether the problem happens with any disc or only with this particular disc. If multiple game discs, DVDs, or CDs will not play: Make sure the media type and the disc region code are compatible with the console.
3: If your Xbox 360 console can't play multiple game discs, try clearing your system cache. Here's how: On the console, go to My Xbox, and then select System Settings. Select Memory. Highlight any storage device, and then press Y on your controller.Select Clear System Cache.
If you still can't play a game disc, try the next solution.
4: If the solutions above did not resolve your problem, please send Microsoft your Xbox 360 console for repair..
Mar 01, 2011 |
Microsoft Xbox 360 Console