Question about HP Pavilion dv9000z Notebook

1 Answer

Vista not recognizing USB drive

I have an HP laptop with Vista Home Premium SP1 and it is not recognizing USB drives, reporting that the driver is missing. The USB port is okay and the drive name is visible, but that's all I can see.

Scouring the Microsoft support site I thought I had tracked the problem to a missing infcache.1, which is apparently fixed by the update for KB940199 which I downloaded (http://www.microsoft.com/downloads/details.aspx?FamilyID=51f0ef25-280b-4613-a600-c61224bacd1c&displaylang=en&Hash=7QV3sloPZkAgkkTlVGObc4%2fNQVVTMgi%2bVwHJ%2fjEQ4HB4mk%2b7R2fOmOvWswalOLUPL5wl5rwknAAxwTM1mFOD4g%3d%3d).

However, when I run the update the Windows Update Standalone Installer fails with the message "The update does not apply to your system".

I'm now baffled and stuck. Any advice appreciated as I don't fancy paying through the nose for Microsoft support to tell me something obvious.

Neil

Posted by on

  • neilforde Feb 08, 2009

    Thanks but unfortunately the warranty expired 6 months ago. But it has been back to HP since then for a motherboard replacement after a meltdown due to overheating. I'm not sure if the driver problem happened before then.

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Sergeant:

    An expert that hasĀ over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 275 Answers

Buddy the system is not letting you install the updates ... and that we both know ... lets do one thing if the system is under warrantty contact HP because there has to be some changes made with the system and they have to support u for this ... be firm when you speak to them

Posted on Feb 07, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

WD Elements external hard drive not recognized/can't be found


ur vista version has a problem with usb portable devices so either u have to upgrade ur vista to the latest on or install windows 7 or down grade ur laptop and install windows xp

Jul 27, 2009 | Computers & Internet

1 Answer

Driver for windows vista home premium sp1


HP doesn't have a Vista driver for Scanjet 3400c. I'm afraid your scanjet isn't compatible with Vista.

May 06, 2009 | HP Scanjet 3400c Flatbed Scanner

1 Answer

Drive not recognized under Vista Home Premium 64-bit


I have seen drives not recognized for a few reasons. Bad drives, drives not jumpered correctly or full-disk encryption was used on them. Here are my thoughts:
Try making sure that the drive is jumpered to Master. Should be a jumper on the back of the drive.
Make sure you did not encrypt the hard drive using full disk encryption.
I use an USB IDE drive enclosure when recovering customer's data using a Vista computer and have not had any issues other than the ones mentioned above.
Let us know if this helps or what you find out.

Mar 31, 2009 | HP Computers & Internet

1 Answer

Installing a new hard drive in an HP Pavilion dv2000.


On Seagate's website, they should have a drive transfer software to transfer everything over to a new drive. There are commercial drive clone applications too, like Paragon Drive Copy which you can find with Google.

Jan 17, 2009 | HP Pavilion dv2000t Notebook

1 Answer

Unable to use my HSPA USB2 modem with Vista Home Premium SP1, on my laptop


There is a VERY good chance that your USB HSPA Modem is not compatible/complient with Microsoft Vista. There are very few older parts on the market that are compatible.

You can also go to the manufacture web site of the HSPS modem and see if there are any Vista Drivers. If not, then you are out of luck.

Sep 06, 2008 | Computers & Internet

1 Answer

Usb problem


Please do the recovery options which help u to have the old setups.

Jun 19, 2008 | Microsoft Windows Vista Ultimate Edition

1 Answer

Usb


your usb device is use less now.
replace it if u have warrenty of it.

Mar 24, 2008 | Computers & Internet

10 Answers

Nexxtech 3.5" Hard Drive Enclosure (NHDE35)


I'm not saying this will solve all problems, but it solved it for me. I am running Vista and got this to work following someone's instructions from another forum.

The slot in the enclosure that you plug the hard drive into has one set of holes fewer than the hard drive has pins. This means you can plug the hard drive in two ways "left" and "right" if you will. I had to plug my hard drive in so that the unused pins were farthest from the power cable that plugs into the hard drive.

Incidentally this made the screw holes line up better, too.

Oct 01, 2007 | NexxTech Portable Hi-Speed USB 2.0 Kit...

Not finding what you are looking for?
HP Pavilion dv9000z Notebook Logo

213 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18415 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

pontelemon
pontelemon

Level 3 Expert

538 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...