Question about Dell XPS M1530 laptop. TUXEDO BLACK. 15.4" Widescreen Thin, slim & light notebook computer, Intel Co...

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My XPS 1530 will not shutdown, it only restarts

When I go to the start menu, and click shutdown or sleep, the computer will not shut down. It just restarts. The only way for me to shut it down is to hold the power button on the keyboard.

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Try running chkdsk /r and then restart the computer. to do that, click on START, RUN, in the open field, type 'cmd' and press <enter>. A dos window will open. At the blinking cursor, type 'chkdsk /r' and press <enter>. You will get a message that the drive can't be locked and do you want to run it the next time Windows starts. Type 'y' and press <enter>. Now shutdown the computerand restart it. Chkdsk will run and it may take some time. Depending on your installation, you will see a blue screen that will show the progress. Sometimes the screen will stay black and the hard drive light will flash. That's ok. Let it run until Windows loads. Wait until it is completely loaded and then try shutting it down normally.

Good luck and let me know how it works out.

Posted on Feb 08, 2009

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