Question about Dell 5650 Computer Speakers

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My Dell 5650 Woofer isn't working.

I've had trouble with one set of speakers not working, after some connection issues think I have that right. The PC was jammed against the desk bending the jacks. Consequently pulling out the jacks things were misplaced. Ins to outs, etc. I still have nothing on my woofer output. I'm not sure if something else needs plugged into my sound card. I have a PC connector that is vacant there. I do have a problem with one set of speakers...the volume is loud as soon as it is turned on. In my settings the speaker volumes are set the same and at the 5.1 surround sound option.

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  • banditbonnie Feb 07, 2009

    Since I downloaded the manual, I discovered the back doesn't look the same on the woofer. I must have gotten the wrong equipment number. I do want to thank you for the prompt response.

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Please download the manual for Dell 5650 and check the placemat details if anything is missing.
http://support.dell.com/support/edocs/acc/p62507/
And update me if that helped.

Posted on Feb 07, 2009

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This is going to have to be a solution in the works...so don't rate until we have some kind of end-result.



Connect the speakers to a different device such as an MP3 player or a Nintendo DS. See if the speakers still cease to work. If they work just fine with a different device, then consider that it may not be the speakers...but a problem with the sound system in your PC.

Perhaps the sound configuration in Windows is disrupted. Perhaps the driver settings for your soundcard in your PC are corrupted. (A complete reinstallation of Windows with a fresh installation of the sound drivers would probably prove this theory right or wrong.)

Perhaps there is a problem with the FRONT CHANNEL hole on the sound system on the rear of your PC. You could check that by plugging the REAR channel of the speakers into the FRONT channel on the PC.

And lastly...there could be a break or a short in the cable of the speakers. You could always test another set of speakers with each sound channel and see if that might be the possible issue.

If the sound card in the PC turns out to be the problem, then install a different sound card. If the soundcard in your PC is currently the onboard one, then disable it in the BIOS before installing the new card.

Let us hear the results before we do any rating. Unless of course you're able to fix it with the data given. :)

Cyryl

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