Question about Canon imageRUNNER 5570 Copier

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Err E0064-000 whem the machine print we can see the a copy but we have a copy in black pages and them the err E0064-00

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There is a problem with the Primary charge unit. You may have a broken corona wire or the grid is arching out. Unless you are a service person, I can help you. If you are not you may have to call for a service rep. The problem can not be reset till the problem is resolved. Sorry, wish I was more help

Posted on Feb 08, 2009

  • Chris Coughlin
    Chris Coughlin Feb 11, 2009

    The E0061 is dealing with the Primary Charge of the drum. It has to do with the same Primary Charge unit. Good Luck

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