Question about HP Photosmart C3180 All-In-One InkJet Printer

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Unable to snap the black cartridge in my C3180 All-In-One InkJet

I have this problem each time I need to replace the cartridge. Previously, with a bit of patience and a little struggling, I am able to get it. This time....it keeps popping out when I close the cover for the self-test to make sure the cartridges are aligned. It looks so simple to do, yet I struggle every time! UGH. I hear the "snap" when I think it's in correctly, but the cartridge is not tight.....I am able to move it so I know it's not in there correctly. Can you help? What am I doing wrong?

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  • kmftwf Feb 07, 2009

    Thank you. I will bring the cartridge back and try a new one!

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I had the same problem with a color cartridge that I bought from LD products. I have been generally satisfied with LD's products. I am returning the defective cartridge for a replacement. I tried various angles and pressures attempting to get the cartridge to stay in place, but I was concerned about damaging the printhead.

Les

Posted on Feb 07, 2009

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