Question about HP LaserJet 3030 All-In-One Printer

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HP 3030 Printer

My printer is approx 3 yrs old. When I print now, the paper is gray and it double prints. I have cleaned the glass. I am not good with the mechanics of this so please give detailed feedback if I need to clean or remove any other parts. THANKS!!!!

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Check the toner cartridge. When they get old, they may leak. Also you mentioned double printing. do you mean ghost images on the same sheet? That would point to the toner also. If the toner is not the problem, it may be the fuser. They get toner on them and when the fuser roll turns, it deposits images on the paper.

Posted on Feb 07, 2009

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*please rate me:)

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Hi drglass1 -

13,000 copies - that's awesome! although you've surely fixed this problem by now, for future refs or someone else searching for an answer... you might find this ref hp support helpful. happy printing!

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00458018&lc=en&dlc=en&cc=us&lang=en&rule=35557&product=501369

Step 4: Clean the printheads
If the print quality is still bad, clean the printheads:
1. Make sure the printer is loaded with unused white paper.
2. Open the printer Toolbox and select the Printer Services tab.
3. Click Clean Printheads . A Clean Printheads window opens. Click Level 1 Clean .
4. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 2 Clean . 5. Examine the page that prints for print defects.
a. If there are no defects, click Exit . Stop troubleshooting here .
b. If there are defects on the page, click Level 3 Clean . Note that Level 3 cleaning uses a lot of ink – it is not recommended if the cartridges are low on ink. - JW50

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