Question about Kenmore HE2 Plus Front Load Washer

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I have a Kenmoer front load washing machine that doesn't spin.

The model is a 11047512602. The machine has no trouble codes. The washer goes through all the cycles properly until it reaches the spin cycle. It rinses and drains but when it goes into the high speed spin, it only turns about 60RPMs. After 3 or 4 minutes of this , the water pump kicks on and the tub oscillates back and forth . The maching does this for 3 to 5 minutes and then attempts to spin again (about 60 RPMs). The machine continues between these cycles indefinately.

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  • 31 Answers

You have an issue with your off balance detection program.

The problem could be at the motor control unit (MCU) or the central control unit (CCU). The quickest, easiest and least expensive one to replace is the MCU.

Take off the front access panel (at the bottom, held on with three screws). The MCU is located on the left hand side. It looks like a white (or off-white depending on the age) box.

Open the plastic flap on the front of it, and disconnect all the quick connects (make sure you mark them so they go back in the same spots).

To remove the MCU from the bottom of the cabinet, there is a locking tab on the front tab. Lift that, and slide the whole unit forward.

To replace, do these steps in the reverse order.

Good luck!

Posted on Feb 12, 2009

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Posted on Jan 02, 2017

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