Question about Dell Latitude D400 Notebook

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Dell d400 problems with Western Digital 32 gig hard drive

A friend of mine bought used Dell 1.8 latitude d400, 60 g hard drive, connected a Western Digital 32 gig external hard drive via usb. The Dell sometimes finds the external and he can access the hard drive, most of the time it comes up it had found the usb storage then there's nothing - the external is then not recognized. He just wanted to add more hard drive. What could be going wrong? Does it need to be formatted?

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  • lich9roo Feb 07, 2009

    His answer is: there is no power switch on external hard drive, just usb lead and that's it.

  • lich9roo Feb 07, 2009

    The external hard drive is a passbook it needs no other power other than the usb lead. He has no problems with the external hard drive on his PS3.

  • lich9roo Feb 07, 2009

    He has a Western Digital My Passport Essential 32 GB external hard drive. Which is USB
    2.0 powered.
    The Dell Latitude d400 is plugged into the wall.

  • Chris May 11, 2010

    Is he using a USB hub or plugging directly into the laptop?

    Are there any other USB devices plugged directly into the laptop? How many?

  • Chris May 11, 2010

    Hmm... does it at least have a plug-in power supply? It would be unusual to run the hard drive from the USB alone... there isn't enough power there, I think.

  • Chris May 11, 2010

    Is the external drive turned on or off when he plugs it in?

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Try connecting to a differnt port if it still does the same thing change the usb cable because what i understand is there is a loose connection somewhere ... or the best thing is contact dell at 18006249896 and ask them that u want to change the internal hdd and they will tell u what maximum the system can support and which is available with them ... its their system and if u buy parts from them they have to support u and make sure they both work

Posted on Feb 07, 2009

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Guru, I cannot restore the system and I have no warranty, it is over 3 years old. Is it worth fixing or should I just buy a new computer? Thx for your quick reply!


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