Question about Microsoft Office Home and Student 2007 Full Version for PC

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Installation failure.Error 1311: Source not found.Verify file exi

WE RECEIVED OUR INSTALLATION DISC TO RECEIVE ATTACHMENTS. Durring installation (3 tries). The screen reads ERRor 1311: Source not found E:SKU112.CAB verify that file exist and that you can access it. We tried calling technical support. Our case # is 8021040871. Each time the telephone line went dead after holding forever. Our contact support was someone named Rama last week

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  • ttbsxdxg Feb 10, 2009

    Thanks for trying. No, it didn't work.

  • James Louie Puro
    James Louie Puro May 11, 2010

    if the installation files are in the CD...try to copy in your hardisk (make a folder in your desktop and copy all files in the CD there).



    then try running the setup in our desktop. if this fails then you need to contact the support person...they might have given u a corrupter files of MSoffice.

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Http://support.microsoft.com/default.aspx/kb/325076

i hope this helps basicly it sais you might not have enough rights.
there is also a solution in there.

i couldnt find anything else on the error you specified.

Posted on Feb 07, 2009

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Posted on Jan 02, 2017

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When you try to install Adobe Acrobat 6, 7, 8, or 3D on Windows, the installer returns the error message "Error [1311, 1335 or 2350]. Source file not found: [drive name]:\ Adobe Acrobat [version]\data1.cab. Verify that the file exists and that you can access it." If you click Retry, the installer returns the error message "Cannot find the file Adobe Acrobat [version]\data1.cab."
Solution Perform one or more of the following solutions:
Solution 1: Check the Acrobat CD-ROM.

Make sure that the CD-ROM from which you are installing is free of dirt and debris. If necessary, clean the CD-ROM with a soft, lint-free cloth.
Solution 2: Temporarily disable anti-virus software, and then install Acrobat.

For instructions, see the documentation for the anti-virus software or contact the manufacturer.
Solution 3: Extract the compressed installation files, and then install Acrobat.

  1. Right-click the folder and choose Extract All.
  2. Follow the on-screen instructions.
  3. To install Acrobat, double-click the Setup.exe file located in the folder that contains the extracted files.
Solution 4: Uninstall the CD-ROM drive and let Windows redetect it, and then install Acrobat.

  1. Right-click My Computer and choose Properties.
  2. Click the Hardware tab, and then click Device Manager.
  3. Expand the DVD/CD-ROM drives section.
  4. Right-click each device listed under DVD/CD-ROM drives and choose Uninstall. Click OK to confirm.
  5. Close Device Manager and restart the computer.
  6. After Windows redetects the DVD/CD-ROM drive(s), insert the Acrobat CD into the CD-ROM drive and install Acrobat.
Solution 5: Install Acrobat from the desktop.

  1. Insert the Acrobat CD into the CD-ROM drive.
  2. Copy the Acrobat folder from the Acrobat CD to the Desktop.
  3. Double-click setup.exe in the Acrobat folder on the Desktop, and then follow the on-screen instructions to complete installation.
Additional Information Errors 1311, 1335, and 2350 occur when the Acrobat installer is unable to access the necessary files from the CD-ROM drive. These same errors may also occur if antivirus software interferes with an installation or if the installation files are compressed.


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