Question about HTC S710 Smartphone

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Phone only rings for 2 secs before going to voicemail

My htc s710 only rings for a few secs and then goes to voicemail. i can NEVER answer any calls. i did a hard reset: it did not help. i did a soft reset: it did not help. I have fiddled and tried everything, but nothing seems to work. please please help!

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  • minnie_hilde Feb 08, 2009

    thanks for fixing me!!! it worked! and yes, it had to do with the voicemail settings. why, oh why did i suffer through this? thanks again!

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View Voice Mail setup in you manual. Manuals are available online for read or download. Some VMail functions are Carrier specific. Look at info carrier included with your phone, or access your Vmail and you will hear an option for Vmail Setup. If these two steps don't work, call your carrier. This does sound like a carrier thing,

A caution regarding Hard Reseting your phone, this is a last resort to solving phone problems because a Hard Reset, as opposed to a Soft power off/on Reset, will default(set) your phone back to the state you received it from the mfg/carrier. ANYTHING you put/personalized on the phone is ERASED. This includes apps/settings/files/messages etc etc. Even if you have backedup your phone with a third party app, sometimes you will find your backup's won't work, or are a pain, to get your phone back to where it was when you did a Hard Reset. In addition, a Hard Reset is rarely your problem. It is usually a phone Setting, a phone Carrier,or defective phone(in which case it is worth trying a Hard Reset).

Posted on Feb 07, 2009

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1 Answer

On the uniden TRU9466 is there any way to increase the number of rings before it goes into voicemail?


The TRU9466 isn't an answering machine. The number of rings is controlled by whatever answering machine or voicemail system you have on your phone line. Please refer to the documentation for the answering machine or voicemail system to change the ring count.

If you need further assistance, please reply to this post and specify the answering machine or voicemail system.

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How to increase ring duration


First of all you need to know the number you dial for voicemail. Make a note of this.
Then, go to the dialpad and dial:
*#61#
and press Call.
A box will popup telling you what the redirect to voicemail delay is. On my handset the default was 15 seconds.
Now, dial:
**61******SECS#
and press Call
where *** is your voicemail number and SECS is the number of seconds you want it to ring for before diverting. For example, on Vodafone UK the voicemail number is 121 so to set the ring for 30 seconds before diverting, dial:
**61*121**30#
Once the box has come up saying it was successful you can use *#61# again to check the setting.

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For all of you that want a real answer here ya go. This isn't something you can change on your phone this has to be changed with your service provider. If you are with AT&T, like I am, then this is the solution for you (link of where I found it below as well). 1. enter *#61*11# and press send/talk on your phone.
2. write down the number your calls are currently forwarded to (usually +1401#######, but not always). this is your voicemail deposit number.
3. decide how long you want the phone to ring in 5 second intervals. the maximum time is 30 seconds. i'd recommend 25 seconds or less, as using 30 may cause you to be billed for a minute of airtime each time someone is forwarded to voicemail.
4. now enter **61*[number from step 2]*11*[number from step 3, use 2 digits]# and press send/talk.

example
voicemail deposit number is +14015551212
you want it to ring for 20 seconds
you would enter **61*+14015551212*11*20# and press send/talk.

if you have trouble with the above procedure, you can always call customer care at 800-331-0500 to change it.
OR QUESTION: How can I adjust the number of times my wireless phone will ring before the caller goes to voicemail? ANSWER: Contact Customer Care at 1-800-331-0500 or dial 611 from your wireless phone to change the amount of time your phone will ring before going to voice mail. The adjustments made by Customer Care are based on the traditional ring heard by the caller, not the unique Ringtone you hear from your phone. I just wanted to add that increasing the ring length to 30 seconds will not cause you to be charged a minute should the caller go to voicemail. This was confirmed by an AT&T technician.
http://forums.att.com/t5/Voice-Mail/Increase-the-number-of-rings-before-a-call-goes-to-the-voicemail/td-p/2576651

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