Question about Apple iPod nano

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Nothing but the volume control works and the screen is frozen

The only thing that happens when i turn the ipod on is the screen automatically freezes. the only thing that works is the volume control!

how can i unlock it?

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I know that this is probably not the solution that you want, but its the only solution that works on errors like that.

This error can only be fixed manually inside the iPod.
My best advice to you is to get to the shop were you bought it and show them you're problem, you'll probably get a new one back, or in the worst case they'll send it to fixing and you have to wait like 2-3 weeks before you get it back, fine as a new one.

Hope it helps :)

Posted on Feb 17, 2009

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Step 1:
Like all electronic devices, iPods sometimes freeze and become unresponsive. Sometimes iPods lock up when they're dropped on the ground or come in contact with water, but less destructive accidents may also cause them to stop working. All versions of the iPod have a way to reset their hardware should they stop playing music or refuse to turn off.

Check the "Hold" switch on the top case of your iPod to be sure it isn't activated. An iPod will appear frozen and unresponsive if this feature is activated. A lock symbol will appear on your iPod's screen if it is in Hold mode. Switch the "Hold" button on and off once. Place one finger on the "Menu" button and another on the center button. Press both buttons at the same time and hold them for up to 8 seconds. Release the "Menu" and center buttons once the Apple logo appears on your iPod's screen. Try releasing the buttons and pressing and holding them a second time if the logo does not appear, as it can sometimes take several tries to reset a severely frozen iPod. Press and hold the top button and the center "Home" button on a frozen and unresponsive iPod touch to reset it. Hold the buttons for at least 10 seconds and wait for the Apple logo to appear on the screen, then release the buttons. Connect your iPod to its powerblock or a computer if it is still frozen. Wait 5 minutes and then try to reset it. Sometimes an iPod can appear frozen when its battery runs out and just needs a few minutes of power to start working again.

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Hi,

problem can be solved.

Before connecting the phone to the computer, did you scan for virus?, it not, that means the mp3 player has been affected by virus that is what makes the mp3 player freezes.

The mp3 players memory has been lost due to virus in it and can be restored by flashing it.

Flashing the mp3 will restore the lost memory.

After flashing the mp3 player, the lost memory will be restored and it will come on normally.

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If your iPod is frozen or won't turn on, your iPod may be paused or on "hold." Slide the Hold switch and check the screen.

If your iPod is frozen or won't turn on, connect your iPod to your computer, then press and hold the "Menu" and "Select" buttons simultaneously for 10 seconds to reset the iPod. Resetting an iPod will not affect your files or preferences.

If your iPod fails to hold a charge and it's more than a year old, you may need a new battery.

If all else fails, file a complaint with ebay stating you were sold something that was not properly described - unless the seller made it clear there were issues with the unit.

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TWEAK A/V LAB

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