Help me about my camera capture utility because its disappear

Troubleshooting listed on the Toshiba website:
The TOSHIBA Web Camera Application provides you with convenient operations and easy access to:

• Preview the video that the Web camera is currently capturing, at the same time
• Support 2D mode, Shutter Glasses 3D mode and Red-Cyan Glasses 3D mode
• Capture still images
• Record videos

If this utility or feature is not installed on your computer, you can verify if it is available for your specific model under "Downloads" on the TOSHIBA support web site (support.toshiba.com). Not all utilities are available for every model and operating system. When installing any utilities, install the TOSHIBA Value Added Package first.
To open the Web Cam:

1. Click the Start menu. On Windows 8, go to the Start screen.
2. Enter "Camera" into the search field. On Windows 8, type "Camera" while viewing the Start screen.
3. Click "Web Camera Application" in the search results.
4. The Web Cam will open and live video from the camera will be displayed.
5. When you place your cursor over the web cam video window a row of icons appear at the bottom.

Link to the Toshiba webpage referenced from above:
http://forums.toshiba.com/t5/General-Features-Knowledge-Base/TOSHIBA-Web-Camera-Utility/ta-p/346954

1. Click on Start, in the search bar type "Webcam Companion" or Camera Capture Utiltiy and press the enter key to use the webcam with the computer.
2. Check if the drivers are installed for the camera in device manager.
Press the Windows logo+R keys together to open the Run window, then type devmgmt.msc to open device manager.
Then, locate the Imaging devices in the device manager window.
3. Reinstall the Camera Capture Utility.
For VGNCR290 click the below link provided and select the appropriate version of Windows 7 Operating System:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR290
Select the drivers listed under the camera category for the computer and install.

For VAIO VGNFE880E click the below links to install the camera capture utility and its updates:
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2410&os_id=28

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2494&os_id=28

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2679&os_id=28

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNFE880E&upd_id=2712&os_id=28

Note: The links and drivers provided for VGNFE880E are only for the Windows Vista Operating System.

The Sony Notebook computers are shipped either with the Arcsoft WebCam Companion or the VAIO Camera Capture Utility.
1. Click on start, in the search bar type, Webcam Companion or VAIO Camera Capture Utility to find what is shipped.
2. If both are missing, then check if the drivers are installed for teh camera in device manager.
Press the Windows logo+R keys together to open Run Window.
3. In the Run Window, type "devmgmt.msc" without quotes and press the enter key.
4. In the device manager window, check if Imaging Devices is listed and has the Sony Visual Communication Camera driver installed.
5. If that is missing then, install the respictive software i.e; Webcam Comapnion or the Visual communination driver and camera capture utility.
You can install the drivers from the Sony support home page.

I could have provided the link if there would have been the exact model # of the notebook provided by you.

However, if the software is installed, then follow the steps to use the cam with VAIO Camera Capture Utility from the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1000555
To use the cam with WebCam Companion Software follow the steps from the below provided link:
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1015371

Hi mbisht19,

Based on your concern, I suggest trying the following steps:

1. Make sure that the updated driver has been installed on your computer.
--> you can download it here:
--> go to camera section and make sure you download the driver that matches your operating system.

2. After downloading, install the driver then restart your computer.

3. Log back in then try pressing the FN+ESC to activate the camera.

4. Now try to use easy capture to check if the camera is working.
--> easy capture is a preloaded application in your system.
--> if you cant find easy capture, you can download it here:
--> go to software section.
--> again make sure that you download the application that matches your operating system.

5. repeat step 2 and 3 then open the easy capture.

Hope it helps,

Thank you for using FixYa.

Your computer is not shipped with Capture button like other some Sony Computers. Use the Camera Capture Utility to use the Camera in the Computer. Click on start, All Programs, Camera Capture Utility.

Press the Capture button located on the Keyboard to launch the Camera Capture Utility to use the Camera.
You can also launch the Camera Capture Utility by clicking on Start, All Programs, Camera Capture Utility.

Install the Camera Driver, Sony Notebook Utilities and the VAIO Camera Capture Utility

Download the Camera Driver

Download the Sony Notebook Utilities

Download the VAIO Camera Capture Utility

This should fix it...

sounds to me like you have a corrupt install of the capture utility. I would try and reinstall that piece of software after completely removing the first install.

Are the OS and camera compatible ?

You need to re-install the Camera Driver after installing the Vista Operating System in the Computer. Please try installing the WIndows XP Camera Driver and the Vista Camera Application in the Computer to resolve the issue.

You can download the Camera Driver here.

Please download and save the file in a folder in the Computer. Then, please open the folder where the file is saved and double click on it to begin the installation. After installation of the Driver, please restart the Computer for the settings to take the effect.

Then, please download and install the Vista Camera Application and Updates in the Computer.

Download the VAIO Camera Capture Utility

Download the VAIO Camera Capture Utility Update

Sony Camera Filter Driver Update

Please install the VAIO Camera Capture Utility and Updates in the same order. Please restart the Compuer after each installation for the settings to take the effect.

This should fix it..

Good luck..