Question about Quantum Fireball Lct20 (QML20000LD-A) 20 GB Hard Drive

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External Hard power is on but does not show up on my pc and does not seem to be running

Hi, My external hard drive powers up but does not show up on my pc, I don't think it's running either...is it possible to retrieve the data on the hard drive? What do I need to do? I don't think the hard drive is under warranty anymore. Can I diassemble it and try to connect is an internal hard drive and try to copy the files that way? Please help! my ide sata to usb wire works fine on my old harddrive .After i put lots of games in my harddrive
and played them for 5 hours then suddenly an error accours about the game and need to be shut down...

when i try to play it again i cant see the harddrive anywhere in
My Computer

i try to connect it again but it wont showed up and the usb wire wont connect

i dunno what to do.Maybe its my ide to usb wire that is broken..

help me...

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  • 27 Answers

Does it happen to be a Maxtor II? I had a very similar issue with my external and it devastated my backup program.

If the power light is coming on but not being recognized by the OS, your first step is (as you said) trying a different USB/Firewire cable. If that does not work and you don't care about voiding an expired warranty, you can open the case and remove the HDD. It will have several screws in the back; just undo them and slide it out. Try hooking the HDD up through IDE (or SATA if equipped) and after powering up, go into BIOS and see if it shows up on the IDE(SATA) list. If it doesn't, then as far as I know, your only other option is to try a pricey data recovery service.

Good luck!

Posted on Feb 07, 2009

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