Question about Creative Labs Zen Digital Media Player
Okay, so a little while ago I decided to charge my Creative Zen and plugged it into my computer. I left for a few minutes. When I came back I noticed that the computer didn't recognize the device yet, so I looked at it and it said "rebuilding". I waited for twenty minutes and it was still at the same progess as before. I even poked a pin into the reset hole in the device and it turned off. But when I turned it back on it went right back to the "rebuilding" screen and was at the same, frozen progess as before. So now I have my Zen unplugged from the computer and letting it just sit on the table, and it's STILL not doing anything, it won't even turn off if I try to. Help?
Hold the reset button with a paper clip AND the play button at the same time while flipping the power switch. The ZEN should go into recovery mode. You probably want to do format all but you can try the different options. You also may need to download/update the firmware here.
Posted on Feb 13, 2009
+When i switch on my Creative labs zen digital media Player,it shows a RE BUILDING LIBRARY
Posted on Jan 28, 2010
After formatting the player, download the firmware from the creative
website and with the player connected to the computer, install the
firmware "ZNCB_PCApp64_LA_6_70_16.exe". Allow the
installation to complete even if the app notes that the firmware is
the same that's on the player. This solved my problem.
Posted on Jul 10, 2009
If the rebuilding screen is still coming on, try leaving plugged in for a few days see if it finally stops.
Posted on Feb 18, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!
Posted on Jun 07, 2009
Tips for a great answer:
Jan 25, 2010 | Creative Labs Creative Technology Zen MP3...
Sep 14, 2008 | Creative Labs ZEN V Plus MP3 Player
May 29, 2009 | Creative Labs Zen Digital Media Player
May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...
Jan 01, 2009 | Creative Labs Zen Digital Media Player
Dec 25, 2008 | Creative Labs Zen V MP3 Player
Jul 23, 2008 | Creative Labs Zen Digital Media Player
Oct 27, 2007 | Creative Labs ZEN SLEEK MP3 Player
Dec 05, 2017 | Creative Labs Zen Digital Media Player
4,556 people viewed this question
Usually answered in minutes!
Level 2 Expert
Level 3 Expert
Level 3 Expert
Step 2: Please assign your manual to a product: