Question about RCA OPAL M4001 MP3 Player

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Showing mtp and I can,t get in to disable it

My opal was working fine then I plugged into my daughters comp. and its been messed up since. error message sat device driver install unsuccessful then it shows MTP

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First delete it for computer then re install device driver it should install successfully

Posted on Feb 07, 2009

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Where's all my songs?! Or the folders, for that matter?


marth - in the menu, go to Settings --> USB Mode --> Autodetect; if it is already set to auto, then change to either MTP mode or MSC mode - one mode will show Audible/Recordings, and the other will show your Music
this player had a messed up file system, which is wqhy you're experiencing that problem
guest - your mp3 player is incompatible with protected Rhapsody WMA's - switch to Rhapsody's mp3-only subscription level, and reload the songs, and they will play fine (remember: with rhapsody, once your 30-day trial or subscription expires, any WMA files will become useless. Stick with their mp3 subscription, and you will be fine).
-Tha Mp3 Doctor

Sep 12, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Hung in a transfer loop after being removed from PC


When I (USB) plug in my RCA Opal M4002A mp3 player into my "Office PC" it works fine, but when I plug it into my "Studio PC" the "Opal" screen shows "USB connected" and so does the "PC" with the "Device Connected Sound" but then the "Mouse Pointer" changes to the "Hour Glass" you hear the "System Notification Sound" then the "Mouse Pointer" changes back to the default "Arrow Pointer" and this back and forth action loops endlessly until I unplug it. I've tried everything. Any ideas would be greatly appreciated. Thank You, Quaal
*** ONLY THIS PART OF THE ABOVE MESSAGE IS MINE ***
ALSO I HAVE THE "RCA Opal M4002A" (2GB) mp3 player.
*** After much trial and error this FIXED my problem. ***
1 - First right mouse click on "My Computer".
2 - Left click on "Properties"- Left click on "Hardware"- Left click on "Device Manager".
3 - Now with one end of the USB cable plugged into your mp3 player, plug the other into your USB port. (Now when I did this a new "Portable Device" icon with an "MTP" Driver (sub icon) showed up in the "Devices List". (The "MTP" icon had an "!" on it, telling my it wasn't working properly. I then did this.
4 - Right click on "MTP" driver icon, then ...
5 - Left click on "Update Driver". (I was then given two choices. The top one was the faulty "Portable Device" driver which I had done everything I could to fix, but nothing worked. So I then did this ...
6 - Left click on the "Mass Storage" Driver (the second choice below it in the list), I then clicked "OK". The "Updating Driver" screen showed for a moment. The "Portable Device / MTP Driver(!)" icon vanished from the "Device Manager" devices list, But the looping STOPPED!!! My Opal was working beautifully and showing in my "Root Directory" as Drive j: and in "Device Manager" under "Disk Drives" as "Thomson Opal USB Device".
P.S. For some reason the file transfers are noticeably faster now. Good Luck, Quaal

May 21, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Opal M4002 blue 1 gb inop


Get a clean verison of the software from RCA's website

Apr 19, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

"My Computer" won't detect Opal


1. you should have your opal plugged in when your doin something with your opal on your computer. i got a question have you ever dropped your opal? you might need to take it to a mechcanic so it can get fixed or exchange it for a new one.

Mar 25, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

RCA M4018 8GB MP3 Player


Mine didn't recognize either, so what I did is go into the device manager, find the opal in the listings, double-click, disabled the device, re-enabled it, at which time it shows that there's a firmware error. I then re-installed the driver from the cd, unplugged the opal, plugged it back in, and for whatever reason, the computer then recognized the opal as a mass storage device, instead of a portable music player. The computer now sees it everytime, and all I have to do is drag and drop any files I want into the opal. Works like a charm. Hopefully RCA will provide an updated firmware program in the near future, but this might work for you for now. Good luck!

Feb 10, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Worked first then boot error now comp wont pick it up


Hi, you can try to upgrade the player's firmware, you can download it from the RCA Website (moz-screenshot.jpgmoz-screenshot-1.jpghttp://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it off and keep "PLAY" pressed for 10 seconds while connecting it to the USB port, then update the firmware.

Jan 31, 2008 | RCA OPAL M4001 MP3 Player

17 Answers

RCA Opal M4008A


I had this problem.  Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours.  Then I made sure it was powered off.  I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's.  I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL.  I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL.  I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited.  Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO!  You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware. 
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there.  Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached.  After drag and dropping files into the OPAL, I power down the MAC.  After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu.  It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device.  But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time,  you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 29, 2007 | RCA OPAL M4001 MP3 Player

4 Answers

RCA Opal M4008


This is the BEST solution. I just had the same problem and ran across this solution and it actually worked. If you are experiencing this problem, this is the only fix I found and I have tried several. Solution #2 posted on Dec 30, 2007 4%20stars_w.png
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Billy_K
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I had this problem. Backing up data wasn't a concern though, as I hadn't anything on the OPAL yet.
First I let the OPAL charge up for 3 hours. Then I made sure it was powered off. I had previously downloaded onto a PC the firmware update for the M4004 which also works on the M4008 and other OPAL's. I plugged the OPAL into the PC, and booted up the PC. After installing the firmware package in the PC, you get an install screen for the new firmware with a format option for the OPAL. I selected that option, but the "start" button was greyed out as the PC still couldn;t see the OPAL. I pressed the reset (paperclip in the back of the OPAL) for about 15 seconds, than held down the "Play" button and waited. Eventually the software recognized the OPAL, and started to format it.
If you get a dialogue to restart the PC, press NO! You have to read the instructions that come with the install. Eventually I reformatted the drive, and installed new firmware.
BTW, there was no picture folder after I did this, so I just created a new folder named picture and it worked fine for the thumbnail pics I threw in there. Also when I use a MAC with the OPAL, I power the MAC up with the OPAL off but attached. After drag and dropping files into the OPAL, I power down the MAC. After power down the OPAL will after a pause give the "building databases please wait" messages, then when done go to the start menu. It is difficult on a MAC to eject the OPAL, it just reappears on the desktop so shutting down is the only safe way to administer the device. But to update firmware, which is easily corrupted BTW if you unplug the thing at the wrong time, you HAVE to do it on a PC operating system. Might work on an Intel MAC with a PC OS though.
Hope this helps.

Dec 28, 2007 | MP3 & Digital Media Players

5 Answers

Error??


boot error format unit

Oct 04, 2007 | RCA OPAL M4001 MP3 Player

1 Answer

Windows wont read the device


The Opal has a reset hole on the back of the unit in which a toothpick (non metallic) can be inserted to reboot the player.
If this does not work, I suggest that you reformat the player by using the WindowsTM format command on the unit. To reformat the memory
  1. Right click on the device within the Explorer or My Computer window
  2. Select the format command (full format) to reformat the internal memory of the device.
  3. Reinstall the firmware from http://download.rcaaudiovideo.com/downloads/opal_fwutility_v2.3.0.exe

Oct 03, 2007 | RCA OPAL M4001 MP3 Player

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