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Start >> Settings >> Phone -Choose the Services tab -Disconnect data connection if needed -Choose Call Forwarding and press Get Settings... -Change "Forward After" time from 20 seconds to whatever you want
I have the same problem. But i had solved it. I use a lighter to burn on my viewty's touch screen, and it is working properly again within 30 secs. And ofcourse, do not burn the touch screen without a screen protector. Hope this solution would help.