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Cannot access facebook account....

I try to sign in under the email associated with my account but it gives me an error. Either the password is wrong or the email is wrong? I get email notifications sent to the email associated with my account but cannot access the account. When I try to recover the password by sending it to that e-mail, facebook tells me that the e-mail address is not associated with my account.
Please help me!!!
Thanks Doug
themovieporphyria@gmail.com

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  • 2 more comments 
  • themovieporp Feb 07, 2009

    Thanks for trying to help me. Sorry I am computer illiterate. Could you maybe explain this more to me? Cheers Mate:)

  • allensteelwo Feb 09, 2009

    i do not know how send an email because i am computer illiterate

  • Anonymous Apr 17, 2009

    im signin in and it takes me to an ask page plz help me soon

  • mcgrathcarme
    mcgrathcarme Jan 11, 2013

    i can not access my account facebook

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I can not access my facebook acount since tuesday, it says dns server is broken please help

Posted on Aug 19, 2011

  • myrnacabatuan Sep 22, 2013

    cannot access my account

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I cannot access my account since morning ..everytime i type my password it does not accept it and the message says ur password change has been reset and will be sent to you on ur mail ...when i check my emails ..no email is recieved ..

Posted on Apr 16, 2009

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Pc do not let me open my page to facebook please help me.probelem is my windows server help me .i cannt .thank you.amir shahnam anemohamadzade

Posted on Feb 11, 2014

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I've been having the same problems and i solved it by changing the DNS servers to: 208.67.222.222 and 208.67.220.220. 
I found these on the following website: 

https://www.opendns.com/start

Posted on Feb 07, 2009

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Help me recover my Facebook account. Got a new phone and it keeps wanting me to open another account. I just want my account that I use all the time. Please help me.




How do I recover my hacked Facebook account?
Facebook account hacks are unfortunately common. I'll look at the process Facebook takes you through to recovery a hacked Facebook account.
//
My Facebook account has been hacked! How do I get it back?
Unfortunately with the popularity of Facebook comes the popularity and frequency of Facebook accounts getting hacked or stolen.
I need to be clear from the start: I can't guarantee you'll get it back. Much depends on whether or not you set up recovery options before you lost it, and whether or not you kept those options up-to-date.
Let's walk through the process.

Recovery
Underneath the password field of the Facebook login is a link:
Facebook Can't Login Link
It may say "Can't log in", "Forgot your password?" or something similar. Click that.
You may then be asked to "Find Your Account":
Facebook Find Your Account
The best thing to enter here is the email address that you normally use to log in. If, for some reason, that doesn't locate your account, the hacker may have deleted the account or changed the email addresses associated with it. Try entering the phone number you previously associated with the account, or your full name as you previously entered into your Facebook profile.
Assuming you can identify your account successfully, you'll then be asked why you can't login:
Facebook Asking Why
Since we're talking about hacked accounts, select that and click on Continue.
The first option presented is simply a password reset link:
Facebook Reset Password Option
As you can see, that's the only option I have available with this account at this time. So I'll click Continue. (If you have additional email accounts associated with your Facebook account, the password reset link will be sent to all of them. If you have a mobile number associated with your account you may be given the option to use a text message instead. In both of these cases the additional account or mobile number must be set up before you need it, while you have access to your account.)
Facebook then presents this page:
Facebook Enter Code Page
and also sends a message to the listed email address:
Facebook Reset Password Code
After entering the code Facebook presents the option to select a new password:
Facebook New Password Entry Form
Enter the new password twice and click Continue.
You now have control of your account once again.
Secure
Since your account was hacked, Facebook will now take you through some extra steps to secure the account from future threats.
Facebook Secure Your Account
Do not skip this step! This will look at the common changes hackers make, help you recover, and help you prevent this from happening again.
First, Facebook will verify the email address(es) associated with your account:
Facebook Validating Email addresses
Make sure to check the email address(es) that are correct and to which you have access. Leave the others unchecked, and click Continue.
Facebook then reviews your email account password status:
Facebook Email Password
This is not your Facebook password. This message is asking if you are certain that you are the only person who knows the password to your email account. Anyone who can access your email by virtue of knowing your email account password can, in turn, access your Facebook account.
Once you are certain that your email account is secure, check the box and click Continue. If you are not certain, open another browser window and go change the password to your email account, and take whatever other steps are necessary to secure it first.
Facebook makes a couple of additional recommendations:
Facebook More Security
Login approvals use techniques such as SMS messages and automated voice to give you a confirmation code prior to letting you log in. You can bypass this on computers into which you log in frequently. A potential hacker would be unable to log in because they would not have the phone associated with your number.
A verified mobile number is a way to reset your password and recover the account should you lose access to your email account.
And finally Facebook suggests you review your recent activity to undo anything that the hacker might have done while having control of your account:
Facebook Activity Review Suggestion
Naturally I recommend you take a few minutes and do this now as well.
But what if...
The scenario above represents the best case scenario: you still have access to the email account associated with your Facebook account.
But what if you don't?
The sad truth is you may never get your Facebook account back.
If you no longer have access to the email account associated with your Facebook account
and you never set up additional email accounts associated with your Facebook account
and you never set up a mobile phone associated with your Facebook account
and you never set up Facebook's "Trusted Contacts" to help should your account be lost
AND your account is hacked or you lose your password...
THEN you cannot prove to Facebook that you have any right to access that account.
Facebook will not give it back to you, simply because they have no way to know that you're not just another hacker trying to steal the account.
As you proceed through the recovery process, make sure to read all instructions that Facebook gives you completely. On several of the items there's a "I don't have access to this any more" link that may take you to additional options that perhaps you can use. If you can't, however, you may be out of luck.

Feb 03, 2015 | Facebook Computers & Internet

2 Answers

I cannot access my Facebook account because I can not remember my password and the email associated with my account I no longer have access to. And when going through the process on Facebook and they ask...


In some cases, Facebook can send you a reset mail, to an old mail address. It must be in your profile, or at least it must have been. Look what FaceBook support can do for you here:
Facebook Help Center Facebook

Jan 27, 2015 | Facebook Computers & Internet

3 Answers

Im getting error signing on could not communicate with the server


Are you using the Fb app to try and sign in or your browser. There could be something wrong with the facebook app try deleting the data in it and uninstalling it. Then you can reinstall it and usually that will fix the apps. It resets the app. Now if your using your browser it could be just your page needs refreshed. Or Facebook could be having technicle difficulties. If your signing in via browser. Try resetting your password, and clicking on can't access my account. And facebook will help you to verify your information and be able to log in to your account. If it's a new account not very old. Just make a new one.That's an option also. Hope I helped.

Ellen

Nov 29, 2014 | Facebook Social Network

1 Answer

I cant get too my facebook account


When you are blocked by someone on Facebook, there are few options to unblock yourself.
In fact, unless the person unblocks you on their own, you can't become unblocked on your own.
There is one thing that you can do, that requires setting up a new Facebook account.
You can use your same name, but you must sign up with a different email address.
Once the new account is set up, you can proceed to contact the person who blocked you.
Keep in mind that the person may see your online attempts to contact her as harassment and may block your second account as well.

Go to facebook.com and fill in the "Sign Up" section.
Enter an alternative email address that isn't attached to an existing Facebook account in the "Your Email" and "Re-enter Email" fields.
Click the "Sign Up" button once.
Enter the Captcha security code in the text box and click the "Sign Up" button a second time.

Complete the Facebook account registration and find friends, add profile information and upload a profile picture.
These items are optional and you may add them at a later time.
Click the "Save & Continue" button to finish.
Go to your alternative email account and retrieve the Facebook confirmation message.
You will need to click a link in that email before your new Facebook account becomes active.
Once the account is active, you can contact the person who blocked your other account.
Reset a Hacked Facebook Account
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.
2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."
Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."
Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.
Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.
If You Cannot Access Your Email
Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.
Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.
Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."
Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Facebook account compromised

Nov 18, 2013 | Computers & Internet

1 Answer

LoginArt Weybright


When you are blocked by someone on Facebook, there are few options to unblock yourself.
In fact, unless the person unblocks you on their own, you can't become unblocked on your own.
There is one thing that you can do, that requires setting up a new Facebook account.
You can use your same name, but you must sign up with a different email address.
Once the new account is set up, you can proceed to contact the person who blocked you.
Keep in mind that the person may see your online attempts to contact her as harassment and may block your second account as well.

Go to facebook.com and fill in the "Sign Up" section.
Enter an alternative email address that isn't attached to an existing Facebook account in the "Your Email" and "Re-enter Email" fields.
Click the "Sign Up" button once.
Enter the Captcha security code in the text box and click the "Sign Up" button a second time.

Complete the Facebook account registration and find friends, add profile information and upload a profile picture.
These items are optional and you may add them at a later time.
Click the "Save & Continue" button to finish.
Go to your alternative email account and retrieve the Facebook confirmation message.
You will need to click a link in that email before your new Facebook account becomes active. Once the account is active, you can contact the person who blocked your other account.
Reset a Hacked Facebook Account
An account on a social networking website such as Facebook can be a prime target for hackers. If you have lost access to your Facebook account because it has been hacked, your first priority is to regain access to the account before the hacker can send messages to your friends that could result in their accounts being compromised as well.
Facebook provides tools that you can use to recover a compromised account, based on whether or not your personal email account has been hacked as well.If You Can Access Your Email
1. Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 1 on the page.
2. Click the link after Step 1 on the new page to begin the process of resetting your Facebook password.

Click in the box under "Enter Your Facebook Username," and type the name that you use when logging in to Facebook.
Alternatively, use the first box to enter the email address or phone number associated with your account.
Click the "Search" button.
A security check window appears.
Type the words that appear on the screen, and then click "Submit."
Click the "Reset Password" button.
Facebook sends an email to the address linked to your account.
The email address is displayed on the screen.
If the email address displayed is not your own, it means that the hacker who compromised your account changed the email address associated with it. If this is the case, follow the steps in the section "If You Cannot Access Your Email."
Check your email address for a message titled "Facebook Password Reset Confirmation."
Open the email and click the link contained within.
The Web browser navigates to the Facebook password reset page.
Type the password that you would like to use for your Facebook account, and then type it a second time to confirm that you entered it correctly.
Click "Change Password" to log in to the account.
If You Cannot Access Your Email
Open a Web browser and navigate to the Facebook account recovery page using the Resource link.
Click the link after Step 2 on the page.
Click the first link on the new page if your email account has been hacked and you no longer have access to it, or click the second link if you followed the steps in the section.
"If You Can Access Your Email" and the email address displayed was not your own.
Type the phone number or username of your Facebook account, and then click "Search."
If you are unable to get a match, type your name plus the name of one of your Facebook friends.
Type the words displayed in the security check box, and then click "Submit."
This brings you to a Web form titled "My Account Has Been Compromised."
Fill in the information requested on the form, including your Facebook username, your name, any email addresses associated with the account, your own email address and a description of the problem.
Click "Submit."
This sends a message to Facebook notifying its support staff that your account has been compromised.
Before unlocking your account, a member of the Facebook staff will contact you to confirm your identity.

Facebook account compromisedhttp://www.facebook.com/help/?page=1011

Oct 17, 2013 | Computers & Internet

1 Answer

I try to log in n it keep telling me i need to log in to view the page


This could either mean that you are typing the wrong username or password for your account. If you are sure so, then try using the "Forget Password" link. Make sure that you have access to the email associated with that Facebook account because the system will be emailing the correct password to that account.

Apr 03, 2011 | Facebook Social Network

2 Answers

Cant access my facebook account because email address o longer exists


Be forewarned: If you only have one email address associated with your account, losing access to your email could mean losing access to your Facebook. You can still access your account by using your email address and password. Also, you can find a lost password by mobile phone if you assigned one. If you forgot your password or email address, you can do the following:
From Facebook:
"If you registered a username, try logging in using your username and password. A username is your personalized Facebook URL (web address) and appears in the location bar of your browser after "http://www.facebook.com/" when you view your profile. After logging in, visit the Settings tab on the Account page to locate the email address you use to log in."OR "Ask one of your Facebook friends to view your profile and send you the email address listed on your account. To do this, ask your friend to click on the "Info" tab on your Profile page and scroll down to 'Contact Information.'"

Oct 11, 2010 | Facebook Social Network

1 Answer

Im having trouble logging into facebook. For about 2 weeks now, when I try to login it tells me I have the wrong username/password combination. When I try to reset my password it tells me that my email...


I can’t receive the email to reset my password, because I no longer have access to the email address associated with my account. You can change your login email address at any time in the Settings ta... You can change your login email address at any time in the Settings tab of the Account page. Please note that you can log in with any email address you have added to your account. However, if you no longer have access to an email address associated with your Facebook account, you will need to contact your email service provider in order to regain access to that address.

If you forgot your password or would like it reset, click here to reset your password.

If you’re still unable to log in or change your login email address, click here.

If you are having trouble accessing an existing account on the site, please do not create another account, as this is a violation of our Terms of Use and may delay resolution of the issue.

Nov 24, 2009 | Facebook Social Network

4 Answers

Facebook account locked when opened a new account with same email


G to http://www.facebook.com/help.php?topic=login and type in your problem.
Did Facebook send a message to your email when you tried to reset your password?

Jul 29, 2009 | Facebook Social Network

1 Answer

I deleted my facebook account on accident


You can only sign up for one account per email address. Facebook sends a notification to every email address associated with an account when someone has been able to register one of the addresses on the account. This happens when a person clicks on a link sent to the email address when creating a new account, or when adding the address to an existing account.
I have checked tons of solution sites and cannot find an answer except to contact Facebook at 650-543-4800 or on info@facebook.com

Jul 08, 2009 | Facebook Social Network

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