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Ge frig gss20dbtaww Freezer turns off for no reason

Help, OUr Ge fridge gss20dbtaww for no reason shuts off for about 20min and kicks back on. When this happens the freezer side thaws to the point of dripping water. We had a repair man out replace the circuit board and
he strongly felt that would fix it. But it didn't. I spoke to him and he is baffled. Unless he is here when the problem occurs he can't fix it. My wife is concerned that are food goes bad every time the fridge goes off for 1hr to 1/2. Does it? also when the fridge goes back on The freon tank gets warm.
Shouldn't a GE repair man be able to figure this out regardless if it's running or not, or do we need to keep paying them $95 dollars ea time they come out to say nothing is wrong. any thoughts?

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  • photoalbum Feb 07, 2009

    I did what you suggested. It's hot but not to the point where I need to remove my hand?

  • photoalbum Feb 07, 2009

    No. it just stops and starts thawing then kick back on after 10 to 30 min?

  • photoalbum Feb 07, 2009

    On my model where would the relay be?

  • maracura91 Apr 18, 2009

    my Refrigerator is not getting cold at all, the compressor is warm but its not coming on at all. the fans are running but no cold air,everything in the freezer is defrosted.

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  • Master
  • 1,902 Answers

Have him check the compressor and the relay. It sounds like you are have a bad compressor that is over heating. I am a certified HVAC-R tech which means that I work on these kind of things. What you can do is move the freezer out and check how hot the compressor is. If you touch it and have to move your hand away REAL fast bad compressor

Posted on Feb 07, 2009

  • Jeremy Reddick
    Jeremy Reddick Feb 07, 2009

    Ok. Then it sounds like the Relay is bad and needs to be replaced. Is it making any funning noise?

  • Jeremy Reddick
    Jeremy Reddick Feb 07, 2009

    Your relay is on the compressor itself or hidden in the back panel



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