Question about HP OfficeJet D135 All-In-One InkJet Printer

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Officejet J6480 shows scanner failure

Brand new all in one, shows this error after cycling power.

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Officejet k60xi

Posted on Feb 07, 2009

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My mother board had to be replaced on my pc that


I always use HP printers and every time i get a new operating system (vista, win7 etc) the HP software does not fully install. I go to HP.com to install the latest software for the appropriate OS but rarely get more than just the printer working. If i require the scanner or cd print features i have to do that from an older computer or older operating system that the printer was originally installed on.

Oct 15, 2013 | United Stationers HP Officejet J6480...

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Hp officejet j6480 cartridge error problems


This type of fatal cartridge error (i.e. "refer to documentation" / "incompatible cartridges", etc.) typically indicates the internal micro-electronics of the HP #74/75 cartridge are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. However, our test group has also seen these failures with brand new cartridges. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below on how to access respective printer's service menu and correct:



HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings:http://www.youtube.com/watch?v=C5ISTGyScWU



HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges):http://www.youtube.com/watch?v=8fE-IM4AVMc



HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI



HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4


Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU




Jan 12, 2012 | HP Officejet 5610 All-In-One InkJet...

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When I try to scan something on my HPofficejetJ5750 all in one I get an error Cycle Power and try scannin again what does this mean?


This is covered in the following support document from HP: (start troubleshooting at the top of the page, quit when problem resolved). Failing these solutions, your OfficeJet 6110 may need service/repair.

HP Scanner Failure, Power Off/On

Jan 04, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Officejet j6480 gives error msg scanner failure cannot copy, scan but will print from the computer


On the top of the scanner mechanism, there is a black tab that gets caught on the underside of the scanner surface, just beyond the glass, towards you. You will hear a gear grinding sound, that"s the tab getting caught. either bend the tab down, or remove it. Its on the black cover that"s on top of the scanner mechanism. Also remove any tape that is on the bottom of the trailing cable under the scanner that prevents it from moving all the way to the left.

Dec 18, 2009 | HP OfficeJet D135 All-In-One InkJet...

2 Answers

Displays " Scanner Failure"


I've seen a similar issue on other HP All-In-Ones. I had to contact support, but all they do is make sure you try connecting the printer to the wall outlet instead of a surge supressor, then a different wall outlet, then reset to factory defaults. After that didn't work, they submitted an replacement order.

Hope this helps

May 28, 2009 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

HP Officejet J6480 ink level control


Your printer is the genune hp printer. It will not show the ink level of refilled and non-HP cartridges. Try the original one the problem will get rectified.

Apr 08, 2009 | Digital Products Hewlett Packard OfficeJet...

1 Answer

Officejet J6480 has scanner failure


sometimes cleaning the scanner glass plate would fix this issue.

turn of the printer.

wipe the scanner glass flat form with with a cleaning wipes or a plain water and a tissue (just a little water in the tissue). make sure the glass is clean with dirt and dust.

turn on printer.

hope this helps, please rate.


Feb 07, 2009 | HP Officejet Wireless Multifunction...

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Scanner Failure


I want to download HP Director for scan

Aug 18, 2008 | HP Officejet 7210 All-In-One InkJet...

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HP officeJet K series scanner failure power off and on again


Hi.

The "Scanner System Failure" error occurs if the scanner bulb is not heating to the correct temperature or there is some other issue with the scanner hardware

Please follow the below given instructions to resolve the issue.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.
Hope, this solution would work for you.

Regards,
Lawrence

Jan 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scanner failure


scanner failure, turn unit off and back on, does not help

Oct 01, 2007 | HP OfficeJet d145 InkJet Printer

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