Question about HP Color LaserJet 3500 Printer

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Color Laser Jet 3800 leaving roller marks on paper

My HP Color Laser Jet 3800 is leaving roller marks on regular text weight paper. I've tried cleaning sheets and cleaning every roller that I see inside. Any suggestions?

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  • karen557 Feb 07, 2009

    Pull it out and what? Clean something? thanks!

  • karen557 Feb 08, 2009

    I can't tell if it has worn off or not. I cleaned it. Any other suggestions? thanks.

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Pull out the fuser at the rear of the machine.

Posted on Feb 07, 2009

  • Leroy Elliott
    Leroy Elliott Feb 08, 2009

    Look at the top roller of the fuser and see it the Teflon has been worn off.

  • Leroy Elliott
    Leroy Elliott Feb 08, 2009

    You MAY want to invest in a TRANSFER KIT. Pretty expensive I'm out of ideas.

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