Question about Xerox Phaser 8560MFP Laser Printer

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Xerox Phaser 8560

Intermittent problem with isolated pages with blurred print -
can be first page of multi-page document or 15th page -
have done maintenance kit -
Help!

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  • ks319 Feb 11, 2009

    Where is the "encoder"?

  • carol837 Feb 13, 2009

    Ok - I' m not finding the encoder - what does it look like..exactly



    Thanks

  • shawntdg Mar 04, 2009

    We have the same problem with our Xerox Phaser 8560 MFP.  Xerox said to change the maintenance get, which we did, and still same problem.  It's not every page.  It may go a whole day and not print a blurry page, then when you're printing a document, one of the pages will be blurry.  It's intermittent.  We cannot find a reason for it to happen. It's not a pattern problem.  


    Would love to know the fix on it.

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On the right side of the machine. There is an encoder mounted to the end of the drum shaft. They are known to become contaminated with the silicon lubricant from the maintenance kit. That causes the drum to spin off speed somewhat randomly. You can take it off the shaft and clean it well with alcohol. Sometimes they need replaced, but if it is as intermittent as you are suggesting cleaning it should take care of your problem. Not all that uncommon.

Posted on Feb 07, 2009

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