Question about Symantec Procomm Plus 4.8 for PC

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Unable to print screen shot

We are using Procomm Plus Version 4.8 and on certain computers, we are unable to print screen shots. I have checked all the settings and matched them up with ones that worked, but to no success. We are using network printers and have assigned a default printer. I've checked all that I can think of. Any solutions out there?

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  • JackNitro44 Apr 09, 2009

    I have the same EXACT problem! Literally...For the most part, everyone can print fine from procomm to our network printers. Only one person in the department is having trouble printing from procomm. I matched up his printer settings exactly to the employee next to him who was able to print, but no such luck. Did this registry solution work for you? Maybe I will try it out!

    I honestly have so much trouble finding any help for procomm problems we have. There is basically no support and the manual they give with the software is basically worthless. Please let me know how/if you fixed this.

    Thank you.

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Check reg key:

HKEY_CLASSES_ROOTLocal SettingsSoftwareMicrosoftWindowsShellMuiCache

value name: @%SystemRoot%System32SnippingTool.exe,-15052

value data: Capture a portion of your screen so you can save, annotate, or share the image.

Posted on Feb 07, 2009

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Posted on Jan 02, 2017

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