Question about Dell Inspiron 1501 Notebook

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Can't get past black screen and mouse

Have tried reinstalling vista, but inspiron 1525 doesn't seem to pick up the cd after initially sounding promising. I am stuck with the mouse, fully moveable against a black backdrop; the only screen so come up after 'start windows normally' screen.

Any ideas?

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  • rainejose Feb 12, 2009

    Thank you for replying; it has been identified as a Vista software problem, and I have got an IT expert to reinstall it, I hope!

  • itzmetoo May 11, 2010

    Hi

    i think i can help on this but i need more info from you i want to know what happen from the begining itself and what r all the steps u tried.

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  • 56 Answers

Power off your computer, then power on hitting F12, del or whichever key it states to go into setup. From the setup menu, select change boot order or boot menu. Set the CD ROM to the first boot device. Save changes. Restart. Your computer should boot to cd starting the installation.

Posted on Apr 16, 2009

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Black screen with mouse only


there are several things which might resolve your problem.

attempt to get into safe mode (with f 8 at boot), and check device manager for problem devices.

insert the vista disk and boot, and attempt to "repair" windows, the boot sector particularly. there is usually a "repair" utility on windows disks which allows you to fix problems without completely reinstalling windows.

your computer may be infected by a virus. if you can get into safe mode, try a virus scanner called "avast" if that doesnt work, try "malwarebytes" or "combofix". these can be found by doing a quick google searc, just make sure you download them from reputable sites. you may have to use a seperate comoputer to download the programs.

if you cannot get into safemode, try the same anti-virus software suites, from a different computer, with your hard drive installed in that system as a "secondary" drive. if this is a laptop hard drive, laptop to desktop hard drive adapters can be purchased for around $20.

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