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Gateway 510 S PC Desktop

Tan G3 problems


By Brad - usenet poster


I have a Director projector with a volume slider in it. I tested it on
about 5 different PC configurations a G4, PowerMac 7300 and 3 tan G3's (2,
333 towers and a desktop). It works fine on every system except the G3's,
which crash when you click on the slider. Hard crashes, I actually have to
yank the plug to restart. What could be causing this? Are the original
G3's just really crappy I mean crash prone machines? In school we had a G3
lab, all tan towers, and they used to crash constantly, even right after
they were reinitialized. I've even noticed a lot of software manufacturers
that note tons of bugs specific to the old G3's, with no problems listed for
other Macs.
I have the same problem Post a new problem
This Problem has been added to the Share Your Expertise Page under "My Work Queue".

Solution #1

posted on Aug 01, 2007
Not Rated (0)

jessie25

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
I just tested a new burn of the disk. I noticed that the problem only
happens on screens that have audio playing. I tested it with OS Base plus
modem and internet access and it still crashed. I also tested it with OS
8.5 Base and it crashed. Isn't Maxpower an extension for a processor
upgrade card. If so, it is not the problem. None of the machines in school
had upgrades and they all crashed. The system above didn't have Voxware or
Conflict Catcher, so I doubt that is the conflict. Besides my old 7300 had
Conflict Catcher installed and the disk didn't crash that machine. Here is
a system report for the machine I just tested it on, in case you need it.

Report Created:8/16/00 at 5:22:06 PM

Software overview
Mac OS overview
Finder: 8.6
System: 8.6 US
Active enabler: None
At Ease: Not installed
QuickTime: 4.0.3
File sharing: is off
Startup device
Name: The Brain
Type: Hard drive
Location: ID = 0
Bus: Internal ATA
Memory overview
Disk cache: 5 MB
Virtual memory: is off
Built-in memory: 160 MB
Location Size Memory type
J3 32 MB DIMM
J4 128 MB DIMM
Video memory: 6 MB
Backside L2 cache: 512K
Hardware overview
Machine ID: 510
Model name: Power Macintosh G3 series
Keyboard type: Apple Extended Keyboard
Attributes: Audio card
Processor info: PowerPC G3
Machine speed: 266 MHz
FPU: Built-in
Network overview
Open Transport
Installed: Yes
Active: Yes
Version: 2.0.3
AppleTalk
Installed: Yes
Active: Yes
Version: 60
File sharing: is off
Default AppleTalk zone: Not available
Active network port(s): LocalTalk (printer) built-in
This network: 0
This node: 28
Hardware Address: 00.05.02.5E.AA.6B
Router: <not available TCP/IP
Installed: Yes
Active: No
Version: 2.0.3
Personal Web Sharing: is off
Netmask: <not available IP address: <not available Default gateway address: <not available Domain: <not available Name server address: <not available Printer overview
Desktop Printer (Default)
Printer name: LaserJet 4V
Printer driver: LaserWriter 8
Printer version: 8.6.5
Printer icon name: LaserJet 4V
Printer location: LocalTalk (printer) built-in
Desktop Printer
Printer name: Color StyleWriter 1500
Printer driver: Color SW 1500
Printer version: 2.2.1
Printer icon name: Color StyleWriter 1500
Printer location: Modem Port
Desktop Printer
Printer name: HP LaserJet 5
Printer driver: LaserWriter 8
Printer version: 8.6.5
Printer icon name: HP LaserJet 5
Printer location: LocalTalk (printer) built-in
Desktop Printer
Printer name: Lexmark Color LaserPrinter
Printer driver: LaserWriter 8
Printer version: 8.6.5
Printer icon name: Lexmark Color LaserPrinter
Printer location: LocalTalk (printer) built-in
Desktop Printer
Printer name: QMS 860 Print System
Printer driver: LaserWriter 8
Printer version: 8.6.5
Printer icon name: QMS 860 Print System
Printer location: LocalTalk (printer) built-in
Desktop Printer
Printer name: EPSON Stylus COLOR 600
Printer driver: LaserWriter 8
Printer version: 8.6.5
Printer icon name: EPSON Stylus COLOR 600
Printer location: LocalTalk (printer) built-in
Production information
ROM revision: $77D.40F2
Serial number: XB80520CBBW
Software bundle: 694-1088
Sales order number: Not applicable
Control Panels
Number of files found = 38
File Name ?? ?? Version File size Last modification date
Adobe Type Reunion Deluxe 2.0f33 1 MB 5/11/97 at 7:36:25 PM
Configuration Manager ?? 4.0.4 31K 1/23/98 at 6:22:08 PM
MacTCP DNR ?? n/a 3K 8/16/00 at 5:17:42 PM
PowerKey?? 2.1.4 116K 9/28/94 at 5:49:46 PM
QuickContact 3.6.2f32 119K 11/1/96 at 3:59:24 PM
QuickDay 3.6.2f32 113K 11/4/96 at 3:49:31 PM
Speed Doubler?? 8 8.0 477K 10/8/97 at 12:00:00 PM
Virex Control Panel 5.8f3 1.17 MB 4/4/00 at 4:50:14 PM
Appearance ?? ?? 1.1 621K 8/24/98 at 12:00:00 PM
Apple Menu Options ?? ?? 1.1.5 60K 8/16/00 at 5:16:35 PM
AppleTalk ?? ?? 1.1 207K 10/1/96 at 12:00:00 PM
ColorSync ?? ?? 2.6.1 43K 3/22/99 at 12:00:00 PM
ColorSync ?? ?? 2.5 18K 2/25/98 at 12:00:00 PM
Control Strip ?? ?? 2.0 31K 8/10/98 at 12:00:00 PM
Date & Time ?? ?? 8.1.1 141K 3/11/99 at 12:00:00 PM
DialAssist ?? ?? 3.1.3 32K 3/5/99 at 12:00:00 PM
Energy Saver ?? ?? 2.1.2 189K 3/30/99 at 12:00:00 PM
Extensions Manager ?? ?? 4.0.4 170K 7/24/98 at 12:00:00 PM
File Exchange ?? ?? 3.0.1 602K 3/17/99 at 12:00:00 PM
File Sharing ?? ?? 8.0 629K 5/30/97 at 12:00:00 PM
General Controls ?? ?? 7.7.1 42K 8/4/98 at 12:00:00 PM
Internet ?? ?? 1.0.1 304K 8/20/98 at 12:00:00 PM
Keyboard ?? ?? 8.2 44K 3/15/99 at 12:00:00 PM
Launcher ?? ?? 3.1 60K 5/29/97 at 12:00:00 PM
Location Manager ?? ?? 2.0 370K 10/27/97 at 12:00:00
PM
Memory ?? ?? 8.0.1 40K 3/26/99 at 12:00:00 PM
Modem ?? ?? 3.1.3 135K 3/5/99 at 12:00:00 PM
Monitors & Sound ?? ?? 1.5 180K 10/29/98 at 12:00:00
PM
Mouse ?? ?? 7.5.4 27K 8/24/96 at 12:00:00 PM
Numbers ?? ?? 7.1 16K 8/17/92 at 12:00:00 PM
QuickTime?? Settings ?? ?? 4.0 90K 6/3/99 at 12:00:00 PM
Remote Access ?? ?? 3.1.3 379K 3/5/99 at 12:00:00 PM
Speech ?? ?? 1.5.3 103K 8/1/98 at 12:00:00 PM
Startup Disk ?? ?? 7.7.4 36K 3/9/99 at 12:00:00 PM
TCP/IP ?? ?? 2.0.1 284K 8/29/98 at 12:00:00 PM
Text ?? ?? 7.1 15K 8/17/92 at 12:00:00 PM
Users & Groups ?? ?? 8.0.1 752K 7/24/98 at 12:00:00 PM
Web Sharing ?? ?? 1.5.1 586K 8/18/98 at 12:00:00 PM
Extensions
Number of files found = 163
File Name ?? ?? Version File size Last modification date
Norton AntiVirus Auto-Protect 5.0.3 317K 10/26/98 at 5:03:00 AM
AIM Menu 1.0b1 29K 2/3/98 at 5:53:53 PM
Apple IX3D Graphics Accelerator ?? 1.0.4 199K 6/13/98 at 12:00:00 PM
Apple IX3D RAVE Engine ?? 1.0.4 40K 6/13/98 at 12:00:00 PM
Apple IX3D Video Memory Manager ?? 1.0.4 8K 6/13/98 at 12:00:00 PM
ATI 3D Accelerator ?? 4.5.3 552K 3/26/99 at 12:00:00 PM
ATI Driver Update ?? 1.4.8 579K 3/15/99 at 12:00:00 PM
ATI Resource Manager 1.2.1 102K 3/26/99 at 12:00:00 PM
ATI Video Accelerator ?? 4.2.2 98K 3/26/99 at 12:00:00 PM
icccodes 1.2.4 27K 2/25/97 at 12:00:00 PM
IdleTime 1.1b1 7K 10/1/95 at 4:05:47 PM
Indeo?? Video ?? 3.2.2 253K 10/5/98 at 7:43:20 AM
Indeo?? Video 3.2 ?? 3.2 169K 8/26/94 at 1:13:47 AM
Intel Raw Video ?? 1.1 12K 10/5/98 at 7:43:20 AM
Internet Config Extension ?? 2.0.3 102K 3/26/99 at 12:00:00 PM
Iomega Driver ?? 6.0.2f4 68K 8/13/98 at 5:00:00 PM
KODAK PRECISION ProfileAPI ?? 1.8.2 281K 1/22/98 at 5:52:46 PM
Microsoft Component Library ?? 2.2.4 55K 7/2/98 at 5:04:56 PM
Microsoft Framework ?? 5.0 1.25 MB 10/13/99 at 12:00:01
AM
Microsoft Hyperlink Library ?? 1.0 251K 1/23/98 at 6:21:51 PM
Microsoft Internet Library ?? 5.0 2.11 MB 10/13/99 at 12:00:01
AM
Microsoft OLE Automation ?? 2.2 625K 7/2/98 at 5:04:57 PM
Microsoft OLE Library ?? 2.2.4 645K 7/2/98 at 5:04:58 PM
Microsoft RPC Runtime Library ?? 4.0.3 249K 1/23/98 at 6:21:50 PM
Microsoft Structured Storage ?? 2.2.4 591K 7/2/98 at 5:04:58 PM
MS Font Embed Library (PPC) ?? 2.1.3 226K 10/13/99 at 6:56:24 AM
RealAudio 14.4 Decoder ?? 2.0 103K 3/20/96 at 4:06:28 PM
RealAudio 28.8 Decoder ?? 2.0 58K 3/21/96 at 11:32:24 AM
Viewer Engine?? ?? 4.0f1 77K 3/28/96 at 2:25:58 PM
Voxware Sound Component v1.5 ?? 1.5.2f2 835K 11/10/99 at 11:10:17
AM
EM Extension ?? ?? 4.0.4 5K 7/24/98 at 12:00:00 PM
Apple CD/DVD Driver ?? ?? 1.2.2 109K 8/16/00 at 5:16:35 PM
Apple Color SW Pro CMM ?? ?? 1.0.1 39K 4/26/95 at 12:00:00 PM
Apple Enet ?? ?? 2.1.2 404K 4/1/99 at 12:00:00 PM
Apple Guide ?? ?? 2.4.1 824K 4/2/99 at 12:00:00 PM
Apple Photo Access ?? ?? 5.2 157K 12/9/97 at 12:00:00 PM
Apple QD3D HW Driver ?? ?? 1.5.4 14K 2/20/98 at 12:00:00 PM
Apple QD3D HW Plug-In ?? ?? 1.5.4 53K 2/20/98 at 12:00:00 PM
AppleScript ?? ?? 1.3.7 769K 4/9/99 at 12:00:00 PM
AppleScriptLib ?? ?? 1.2.2 28K 9/12/95 at 12:00:00 PM
AppleShare ?? ?? 3.8.3 464K 3/26/99 at 12:00:00 PM
AppleShare IP Libraries ?? ?? 6.2 118K 4/15/99 at 12:00:00 PM
AppleShare IP Registry ?? ?? 6.2 322K 4/19/99 at 12:00:00 PM
AppleShare IP Registry API ?? ?? 6.2 84K 4/19/99 at 12:00:00 PM
AppleShare IP ...
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Solution #2

posted on Aug 01, 2007
Not Rated (0)

Melissa

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
Chris,

Looking over your profile (I'm posting this reply to newsgroup...didn't
see anything particularly top secret in here...forgive me if this
impression is incorrect) I see several things that tell me we haven't
ruled out a software conflict in the systems you're using. Not saying
there are no flaws in the beige G3's, but we haven't eliminated other
causes yet.

Before I get into trying to sleuth out possible causes of your volume
control problem, let me suggest this relatively simple troubleshooting
approach:

1) Use "Extensions Manger" control panel to switch the configuration to
"MacOS 8.6 ALL", reboot and see if the problem appears. If doing this
turns off an essential system library or extension, create a duplicate
set based on "MacOS 8.6 ALL" and turn on the bare minimum extensions to
get Director to run.

2a) If the problem does NOT appear, then the computer itself is not to
blame, it is caused by a conflict between third party (non-Apple)
software and either MacOS or another third party product. Your next step
would be to figure out WHICH product (or products) were interacting to
cause the crash. More on this later.

2b) If the problem still appears, we may be dealing with something
inherent in the beige G3 design, but we should then check to see if
there is a firmware update that may actually address this particular
problem. If you reach this point, let me know and we'll continue the
trouble-shooting process.

3) Now back to the troubleshooting process from 2a above. Here's what we
do next if turning off the third party extensions "fixes" the problem
(at this point the computer can't talk to the network and many other
bells and whistles I saw in the system profile are not available...and
we want to add those features back in without adding the source of the
conflict.

The first thing that caught my eye was the presence of a control panel
for an accelerator (MaxPower PRO). That particular type of software is
tricky to write, and can cause EXACTLY the kind of trouble you've
described, IF not used correctly. Do you in fact have an accelerator
installed? If not, leave that control panel turned off. Try turning all
the other extensions and control panels except this one back on and
repeat the test. Does the problem still appear?

If yes, then our accelerator control panel is NOT the culprit. If the
problem does NOT appear, then we have found the source of our problem.

The next thing I saw that might affect sound is "Voxware Sound Component
v1.5"...try turning everything but that on. Does the problem appear?

I notice you have "Conflict Catcher". Make sure that's the latest
version. If I recall correctly you can have it systematically perform
the process I am describing here (turn everything off, reboot, turn one
thing on, reboot, turn another thing on, reboot...until we crash or
hang). Come to think of it that's primarily for conflicts that cause a
crash during the boot process. You may have to do this manually.

Well that's enough for now. I'm including your profile in case someone
more knowledgeble about some of these extensions (you have MANY third
party extensions) spots something they know causes problems.

If turning all extensions off did not fix the problem, we will instead
look into the firmware as a possible source of the problem (see if there
is a known bug fix that would eliminate your troubles).

Regards,

Jay

...
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Solution #3

posted on Aug 01, 2007
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Rogers

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
(snip)


Okay, I'm intrigued. I've never had any problem with the beige G3
desktop models I've used on campus at CU Boulder when I boot from my own
JAZ drive (currently running 8.6).

I used to work full time as a Mac consultant and have written some Mac
software, and I'd like to be sure you aren't dealing with something that
may be solvable by changing settings.

Would you humor me and use "Apple System Profiler" (under your Apple
Menu) to generate a text report on your least favorite system's
configuration? You'll find "New Report" under the file menu. Check all
the boxes, when the report window appears click on "text" and save to a
file. Just email it to me as an attachment (some newsservers object to
binaries being posted here).

I will study your configuration and if I find anything suspicious (or
come up with any bright ideas) I'll report back here (and Cc the post to
you by email).

Regards,

Jay Riley/Owner, DATAMAGIK

--
\|/ DATAMAGIK PO Box 6083 Boulder CO 80306
^_^ Systems, Software, and Design Engineering
/|\ VM 01+ (303)447-6555
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Solution #4

posted on Aug 01, 2007
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Putty

Rank:Apprentice Apprentice
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I'm using Director 7.02

...
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Solution #5

posted on Aug 01, 2007
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Peter1

Rank:Apprentice Apprentice
Rating: 0%, 0 votes
...

3 of the G3's were running 8.6 the other I'm not sure about. 2 of them had
about 256MB, 1 had between 64 and 96, and the 3rd I don't know. My 7300 had
8.6 too though with no problems, and it tests ok on G4's and I think a 7200
was the other machine. A friend of mine has a G3 and says it crashes a lot
when adjusting the volumes on CD-ROMs and even on QuickTime. The one
company I remember is DigiDesign. I don't think they stated the exact
errors, just that they had problems with the beige machine, that they didn't
have on others. This was a while ago, I think before the G4. As far as my
own experiences. They crash constantly. When copying, pasting, saving,
opening, closing, launching, quitting, breathing on them too heavilly! We
had these problems with every machine in that lab, even right after
reinitiallizing and installing. They had about 256MB running 8.5. They
have 8.6 now and someone was telling me they still crash all the time.
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Solution #6

posted on Aug 01, 2007
Not Rated (0)

Mini Me

Rank:Apprentice Apprentice
Rating: 0%, 0 votes

Hmmm...we're missing some critical information here. Which version of
MacOS do you have installed on your G3's, which version of Director, how
much memory?

And I've never heard any reports of "tons of bugs" pertaining to the G3
model and am curious as your experiences. Can you cite a few specific
publishers and the specific complaints they had about the G3? I wonder
if these might be problems with older versions of software not written
to Inside Macintosh guidelines finally breaking.

Although I'm emailing a copy of this to you directly please be sure and
post your response to newsgroup so everyone can benefit from your
experiences!

Regards,

Jay Riley/Owner, DATAMAGIK

--
\|/ DATAMAGIK PO Box 6083 Boulder CO 80306
^_^ Systems, Software, and Design Engineering
/|\ VM 01+ (303)447-6555
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