Question about HP ScanJet 3570C Flatbed Scanner

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Download problems with HP scanjet 3570c

After dowb loading software for my scanner(HP scanjet 3570c) I get an error message when I use th HP Director- "Scanner unable to communicate with the computor"...I have removed and reinstalled it 10 times and still have problems.

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  • roynlois Feb 06, 2009

    Thank you. Will pick up a new one....Roy

  • roynlois Feb 08, 2009

    I put a new USB cord on my HP Scanjet 3570c. When I use the HP Director I can make copies but if I scan a photo or document I get an error message, " An error occured communicating with the scanning device"

  • jennine69 May 22, 2009

    I have a 3570c also and after downloading the updates from the HP website I also recieve the message "cannot communicate please check and see if your scanner is connected" No HP Director icon is available to use.

    Yet when I go to C/: Documents and Settings/AU/Start Menu/Programs/Accessories and click on Scanner and camera wizard the scanner works grrrrrrrrrrrrrrrrrrrrrrr

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This problem occurs when the Scanner is not detected by the computer.

so check i f u can use another USB cable.

plz rate this post as good as u can.

Posted on Feb 06, 2009

  • Jalal Sordo
    Jalal Sordo Feb 08, 2009

    read this

    http://h10025.www1.hp.com/ewfrf/wc/docum...


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