Question about HP Officejet Pro L7680 All-In-One Printer

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Bottom of page is cut off sometimes printing from vista computer

I have an HP Officejet Pro L7580 hooked up to a router via ethernet. I have 2 computers on the network. One is running Windows XP and one is running Vista Home. The XP computer prints fine. The Vista computer cuts off the bottom (about 1 inch) of the print out. This happens from many different programs so I don't think it has any thing to do with the programs I am running. Sometimes it prints out fine. Any help would be appreciated. Same problem on Vista and XP machine.. hours wasted trying to solve - HP L7680 all in one printer, Word 2007. Help?! Need solution! Doing 100 page merge letters and some randomly cut off that bottom half of a sentence and print preview looks fine..plenty of margin room. I don't get it! If ANYONE HAS A SOLUTION PLEASE EMAIL ME AT up2the1@gmail.com. THANK YOU!

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  • Anonymous Feb 09, 2009

    I have exactly the same problem with my HP L7680! Any solutions?

  • FrustratedHP Feb 13, 2009

    Yeah, me too. I use Vista 64bit and it goofs up the printing as described above.

  • Anonymous Feb 18, 2009

    I have the same problem when printing in12 point, but not 10 point. But my billing require 12 point. I need help. It works sometime, and then quits working.

  • Pat Martin Feb 18, 2009

    I have the same problem when printing in12 point, but not 10 point. But my billing require 12 point. I need help. It works sometime, and then quits working.

  • Anonymous Feb 22, 2009

    Same problem, same gear: Vista64, L7680, missing the bottom inch. My wife has gone to printing "cut this off" on the bottom of the doc to get things to print.

  • RDU3 Mar 17, 2009

    My printer does the same thing. So far it only seems to be 12 pt. print

  • Anonymous Apr 22, 2009

    The solution from Augustulus worked, however, I noticed after an HP unpdate, the Minimize margins was changed back to "Off". Has anyone else had this same experience?

  • Anonymous May 26, 2009

    Margins are cut off when printing to from HP Officejet Pro L7680 All-In-One Printer windows vista.  Happens very often.  Driving the family insanse.  Not sure if this only happens on vista 64-bit, but that is the version of vista that I have. 

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Hi- I'll try to solve this.

Go to the start menu and open the Control Panel. Double click on Printers. Right click the L7580 printer and choose "Printing Preferences" On the preferences window click on the "Advanced" tab. Make sure "Advanced Printing Features" is set to "Enabled" Under "Printer Features" turn "Minimize Margins" to "On"

This should solve the issue. If minimize margins is off, it will cut it off at the bottom.

Posted on Mar 18, 2009

  • Augustulus Mar 18, 2009



    Here's what the Printing Preferences should be set to to not have it cut off.


  • Augustulus May 09, 2009

    Ok-

    I finally had this happen to me even with the solution I provided. Sorry I looked it up and HP has no solution to this except to change the font size or print driver. See their workaround pages on this:

    Vista + XP

    Both of these are unacceptable in my opinion. Sorry its the only "solution" out there. Its hard to imagine HP would let this problem continue on a printer that has been on the market for 3 years now. At least they have finally acknowledged it is an issue so maybe they will do something about it. Until then we are stuck wasting paper or using their substandard workarounds!


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This is the solution from HP (I had to change my driver, not the preferable solution but it works):

Workaround There are two workarounds for this issue. Workaround one: Change the character format, document margins, and line spacing The issue often occurs due to specific formatting used in the document. It is often seen with specific fonts, especially Times New Roman, and specific font sizes, especially sizes 12-14. The document margin size and the line spacing might also cause the issue. Changing the format of the text and adjusting the line spacing and margin size can resolve the issue. It might require a single adjustment or it might require multiple adjustments to the potentially problematic elements. Adjust the font style, font size, margins, and line spacing formatting until the issue is resolved. If making these adjustments does not resolve the issue, or if the current formatting must be used, continue with the next workaround. Workaround two: Install and use the HP Deskjet 990c print driver The Deskjet 990c print driver can resolve the issue when used as the print driver when printing from the program where the issue is seen. Follow these steps to install the print driver. Step one: Install the HP Deskjet 990c print driver

  1. On the Windows taskbar, click the Windows icon (Bottom of page is cut off sometimes printing from  - c01319360.gif ), type control printers in the Start Search box, and then press Enter . The Printers window appears.
  2. Click Add a printer from the menu near the top of the window. The Add Printer dialog box appears.
  3. Click Add a local printer .
  4. Click Use existing port: , make sure that LPT1 is selected for the printer port, and then click Next .
  5. Under Manufacturer , click HP , under Printers , click hp deskjet 990c , and then click Next .
  6. Click Use the driver that is currently installed , and then click Next .
  7. Use the default printer name, click to remove the checkmark next to Set as the default printer , and then click Next .
  8. Click Do not share this printer , and then click Next .
  9. Click Finish to complete the setup.
Step two: Configure the printer to use the HP Deskjet 990c print driver
  1. In the Printers window, right-click the printer that was being used when the issue occurred, and then click Properties .
  2. Click the Advanced tab.
  3. From the drop-down list to the right of Driver: , select hp deskjet 990c as the print driver, click Apply , and then click OK .
The printer is now configured to use the hp deskjet 990c printer driver, which provides basic print functions. Print the document. NOTE: To return to the original print driver, repeat "Step two: Configure the printer to use the HP Deskjet 990c print driver," but replace the hp deskjet 990c print driver with the original print driver.

Posted on May 21, 2009

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SOURCE: Bottom of page is cut off sometimes printing from vista computer

I read the fix from another person on this site. Delete your driver and install the driver for printer 990C. This does work as I had the same issue and it is now resolved by taking this step. When done I printed the same page that I was attempting before but now I have the full page printed without any errors. Happy printing :)

Posted on Jul 14, 2009

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