Question about Brother MFC-8220 Fax

1 Answer

Brother mfc 8220 gives error message check original but no paper jam exists.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 286 Answers

I assume you're getting this error when sending a fax?
Check original is not a paper jam error. This can happen in the winter due to bad noise on the phone lines. When you send a fax, you can get this result from the receiving machine due to noise. The receiving unit will transmit the error back to the sending unit.
The unit is basically asking you to check the quality of the original document. 90% of the time, there is no problem and the receiving unit actually got a good copy. However, sometimes due to noise on the line the receiving unit will get a poor copy of the fax. In this case the fax should be resent. Of course, since there is no way for you to determine how good the copy is at the receiving unit, in most instances you will have to resend the fax to make sure it goes though.
If, however, you are getting this message while copying (very unlikely) you can do a simple test of the document scanner that should reassure you that there is no serious fault, or pinpoint the actual fault.
Press the following key sequence within 2 seconds: MENU, *, 2, 8, 6, 4. If your unit has a FUNCTION key, use it in place of the MENU key. This should take you to maintenance mode. The display should say MAINTENANCE and all the lights should be flashing. If not, try unplugging the unit, press and hold either the MENU key or the FUNCTION key (depending on which your unit has) and plug the machine back in. This will also take you to maintenance mode.
Now, just press 5 5. This is the scanner area setting command, and if there is any problem with your scanner it will show up here as an error. If there is no fault with the scanner, the unit should return to maintenance mode in a moment. Once done, press 9 9 to exit maintemance mode.
If you are constantly having this error, get a phone repairman in to test your fax line.

Posted on Feb 06, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a brother fax machine mfc8220, its displaying in red with error message remove original and the press stop. no paper jam or any paper inside.


Dear Miro
Pl. check the ADF section any of the sensor may clogged.
At least two sensors are there.

thanks.

Feb 26, 2015 | Brother MFC-8220 Fax

1 Answer

Paper jam on screen will not reset


To clear the error message Paper Jam after you removed the jammed paper, open and close the scanner cover.
If you still receive the error message, a small piece of paper may be stuck inside your Brother machine.

Refer the below link for the steps to remove any ripped paper remaining inside your Brother machine:

still receive the error message Paper Jam after removed the jammed paper...

Apr 22, 2014 | Brother International Brother MFC-J4510DW

1 Answer

I have a Brother MFC 8220 with a nonBrother cartridge and the original Brother drum. No problems printing until today. I tried to send a 4x6 piece of thin card stock through the front manual feed on the...


There are possibly 2 reasons why this is happening.
1. The drum unit may have been damaged in some way but I doubt it. Check fully that all contacts are in the right place at either side of the drum unit. A contact may be slightly bent.
2. Check the Transfer Roller is in its correct position. The transfer roller is the felt type roller that is positioned in the printer under where the drum unit goes. If this has got out of position then that could also cause the faint printing. Check contacts in printer are not bent.

May 19, 2011 | Brother MFC-8220 Fax

1 Answer

My brother mfc-8220 printer does not want to print. the drum was broken and i replaced it and the toner but yet i hear a grinding sound followed by an error message saying paper jam. I removed the paper...


it might be that the drum replaced is tighter or the space to pass with in the drum is less. friend did u replace the drum of a same model and same type?

May 12, 2011 | Brother MFC-8220 Fax

1 Answer

I show a paper jam with no paper jam existing. I opened all the doors where paper flows thru, rolled the rollers and still same message.


Look inside the system and you should see a guide that the paper goes through. It might have a flag (small piece of plastic) that is stuck or has a scrap of paper wedged preventing it from moving. It is also a good idea to blow canned air along the paper path - paper dust can cause sensors to give false jams messages. After the canned air, unplug the system from the wall for a few minutes, make sure all the paper drawers are full and closed, then restart the system.

Dec 24, 2009 | Brother MFC-8220 Fax

1 Answer

Brothers error message 50


Check for remaining ( small peace) jammed paper inside.

Jan 23, 2009 | Brother MFC-3240C All-In-One InkJet...

2 Answers

Brother MFC-9420CN Paper Jam B!!!


open and check for paper in the back. sometimes a corner may have been caught in there and will give you the error.

jb

Oct 25, 2007 | Brother MFC-9420CN All-In-One Laser...

Not finding what you are looking for?
Brother MFC-8220 Fax Logo

1,360 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...