Question about Acer Aspire 9300 Notebook

2 Answers

Can't boot and get winload.exe and ntkrnlpa.exe errors

My laptop suddenly refused to boot a while ago. It might be a hardware problem since it mentions something about disconnecting all USB drives when I try to repair. I could enter the advanced boot options using F8 in the beginning but can't anymore.

Anyway I finally got a installation CD which can run repair. I tried to repair but it said it couldn't do it. So I tried to manually copy the winload.exe file to c:/windows/system32/ it worked the second time.

I tried to boot again and this time it said that it had an error with ntkrnlpa.exe. I tried to copy in the same way as I had the winload.exe file but apparently the fiel couldn't be found or copied (something like that.)

I've also tried using a restore point but it said there were none. I tried to use the bootrec/fixboot command but it hasn't worked.

My HD is split into two internal drives C: and D: the system is installed on C: If I do a clean install would drive D: be overwritten too? I was also wondering whether maybe there was a bad connection or a problem with the connection of drive D:

So anyone have any ideas?

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  • midiank Feb 06, 2009

    Hmmmm... a restore point? I don't recall it asking me to establish a restore point since the problem started. I have however got some cds with restore points from almost the first month that I had the laptop.

    I'll try copying those files and get back to you with the results.


  • midiank Feb 06, 2009

    They don't seem to be accepting the commands when I try to copy the files. It says the parameters are incorrect or something of the sort. Or it just doesn't accept the command.

  • midiank Feb 06, 2009

    Hmmmm... how do you get to start>accessories>system tools>system restore without logging in?

  • midiank Feb 07, 2009

    I guess I have to do that from the installation cd?

    The stuff which I want to keep is mostly on my D: drive so I guess it should be fine.

  • midiank Feb 07, 2009

    Hmmmm... I've just realised why some things weren't working. I have found out that instead of just having my c: and d: drive along with the cd drive there are two other drives in my computer. I'm not sure whether they're partitions or what they are.

    At anyrate it seems that my computer is trying to boot from a drive x: called "boot" instead of drive c:

    Could it be that this is the problem? Also I can't help wondering how on earth those wierd drives suddenly popped up.


  • Randall  Trahan
    Randall Trahan May 11, 2010

    :) my bad..when you said you tried a restore point I assumed you were in..ok well the last resort is installing the original disc that came with the operating system. Hang on about 15 minutes though, because I am pretty sure that if you load the original disc it deletes the partitions, hence, everything will be lost. Let me ask somebody real quick just to double check..

  • Randall  Trahan
    Randall Trahan May 11, 2010

    On the first page after you click on System Restore in Accessories there are two options: one of them is Create a Restore point. Just pick a date and it will reboot and voila you are in the past

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Yes, if you go into start>accessories>system tools>system restore in my experience you can establish a restore point then reboot and you're back in time...

  • Randall  Trahan
    Randall Trahan May 11, 2010

    Before you re-install and lose everything I want to know about the restore..didn't it ask you to establish a restore poinit? Did you try to establish one?..Also as far as the files to copy over to boot, they are NTLDR, BOOT.INI, NTDETECT.COM and NTOKRNL.EXE, they are on your disc either under i386 or windows. If you can copy those to your C:\ then it will boot. Try those things first and let know.

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Hi Midibank,

I have same laptop. It has gone bad and I don't have installation CD. Is there any way if I can buy a copy from you as from Sony website it say they have discontinued it.

Let me know.

Thx.
nk2025 gmail com

Posted on Feb 24, 2009

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If you reinstall windows just make sure you do it on the partition it was already installed. If it was not installed in D as long as you do not delete or format that partition you will not lose that data or the partition.

As for your errors you will need to reinstall windows if you cannot repair the already installed partition.

Posted on Feb 06, 2009

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