Question about GTCO Roll-Up Digitizer, 30/36" (RU3036)

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Wont recognize gtco digitizer on start up

I have an older roll up II digitizer with quick ruler. I was working on a project and the quick ruler screen showed self test and then showed digitizer not found. Any ideas

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I have a Roll Up II digitiser with Quik Ruler when starting up, after self run test has passed it says: Press switch to relocate Menu, and it gives just a few seconds to do so, If i dont select anything it says: select menu. And then the yellow button on the 4point cursor doesnt select anything, neither does it beep when a selection is made.
BUT when starting up, if i select "relocate" on the menu in time, it asks to select left point, i do, it still doesnt beep but then says select right point after which it says: BAD REF POINT. I've tried using a new cursor, even a new quik ruler menu and tried moving the quick ruler menu around on the mat, but no Progress, the problem remains. PLEASE Help.

Posted on Aug 13, 2010

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First reset digitizer and make sure you hear four beeps and only four beeps.
Check the cables from the Quikruler to the interface module, make sure they are in good condition, no cuts, breaks missing pins on connector.
Check cables from interface module to digitizer. A good way to check for an intermittent problem is to bend the cable at different points and check the display on the Quikruler to see if has reset.

Select S01 on the superset code with your stylus or cursor. You get get four sucess tones (beeps).

If none of this works check the firmware version on the digitizer, some J2.0 firmware may become corrupted. When the firmware becomes corrupted, you will hear three(3) medium tones on power-up.
If this is happening it will have to be serviced by GTCO.

Posted on May 15, 2009

3 Suggested Answers

SOURCE: The GTCO digitizer roll up board was folded and now has a crease.

No, the lines in the Roll-Up are probably broken.

If you send it to GTC for repair, they should give you a discount on a new one.

Posted on Nov 27, 2010

SOURCE: I HAVE AN OLDER MODEL

You can try the Tech Support section at GTCO.COM or vtablet.com,on vtablet the drivers aren't free and will have to be purchased.

Posted on Nov 27, 2010

SOURCE: GTCO Roll-Up Digitizer... lines appear wavy and jagged

The GTCO ROll-Up is not a high accuracy tablet,it is made for general use by Estimators.

Normal accuracy is somewhere between 15 and 22 mil.

Are there any breaks in the line,this would indicate an open on the grid.

Are you using a Tabletworks driver? Check the options and make sure the correct size tablet is in the driver.

Posted on Nov 27, 2010

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I have a Roll Up II digitiser with Quik Ruler when starting up, after self run test has passed it says: Press switch to relocate Menu, and it gives just a few seconds to do so, If i dont select anything it...


You may have an open line in the grid of your Roll-Up and the Quikruler can't find a good point.

Turn on your RUD II and Quikruler and let it go through the sequence and place the cursor on the RUD.

There should be numbers displayed on the QR, if you take the cursor and go from the left part of the RUD to the right and see any of the numbers disappear, than you have on open in the RUD.

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Are there any breaks in the line,this would indicate an open on the grid.

Are you using a Tabletworks driver? Check the options and make sure the correct size tablet is in the driver.

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