Question about Sharper Image Blue Hat Toy Company Kids Digital Camera

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Blue Hat toy company mp3 player won't turn on

My son LOVES this player but all of a sudden it won't play off the batteries anymore. I can plug it into the computer and it will play fine, but as soon as I unplug it, it stops. HELP!

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  • Anonymous Feb 25, 2009

    My blue hat mp3 player won't play at all and i can't find the company or where to buy it. It was a gift

  • Anonymous Mar 08, 2009

    I also have a Blue Hat Toy Company MP3 player - played for just 9 WEEKS before it quit playing on batteries. It plays fine plugged in. And I've tried new batteries, but it simply will not play on battery power - which is of course most of the charm of this toy for preschoolers.

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This solution may not make you any happier, but I had the same problem. The issue is that the batteries are not sending power to the player. Before reading any further, check that the batteries are installed correctly. Anywhere there's a spring in the battery box, the negative end of the battery should be touching the spring (negative is the flat end of the battery, not the end with the bump).

If that doesn't help, what I did was to take apart the toy. Yes, this voids warranties, but I'm not willing to spend time chasing down this company for warranty service when I didn't keep my receipt. The small rubber circles on the back of the player cover the screw holes. Just get something under them and pry up until you have uncovered all 9 screws. Carefully open the case. Inspect the wires that go from the battery case to the circuit board, and from the circuit board to the on/off switch. One of these wires has probably come off because it was badly soldered. Either that, or a wire was pinched until it broke inside the insulation. You can usually see where a wire was pinched. Have someone who knows how to solder replace the suspect wires. Once I did this, my player started working again, and now I know the solder joints will all hold for the life of the device!

*WARNING! Only disconnect and reconnect one wire at a time. If you get wires reversed, not only can you break the device, but the wires the company originally used are too thin and can overheat and melt, potentially causing a fire. This is also a reason to be sure the batteries are removed when soldering...

Posted on Feb 25, 2009

  • Loretta vanover May 26, 2012

    I have a blue hat and I cant get the song to come up on the player to play it come on but wont play the songs

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Bought my daughter this toy as well, works fine on the computer, but wont work with batteries. How frustrating. She is only two and wont stay still, hence why we have a toy she should be able to move around with. Grr Blue Hat!!!!

Posted on Dec 28, 2009

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