Question about Dell 962 Photo All-In-One InkJet Printer

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Dell All in One Printer not alligning

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  • mike6868 Apr 13, 2009

    dell all in one printer not alligning

  • kitredge Apr 27, 2009

    two inches of the right hand margin is cut off when scanning or printing.

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Need more info

Posted on Feb 06, 2009

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Posted on Jan 02, 2017

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1 Answer

Dell v305 printer allignment problem


Hello Michelle,

You are using Dell Series 9 ink cartridges, correct?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)

It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.

Bhautesh,

Jan 30, 2014 | Dell Computers & Internet

1 Answer

Keeps telling me to allign cartridges. put in new 56 and 57, still won't allign


My printer keeps telling me to press enter to allign cartridges. I have two brand new, never been used cartridges in it right now and I'm getting this message. Please help.

Sep 08, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My Dell 962 is overlapping when it prints and doing huge spacing between lines .... I tried reinstalling the driver and alligning the printer but haven't gotten rid of the problem .....any ideas? help!


the problem is not with the printer drivers. Every thing lies in the mechanism that moves the printer head across the papar during printing. Should the gears find it a bit hard moving around will cause it to pause during that time frame and resume when it finds it ground. On the lighter side a faultly cartridge could also be a likely issue here. try getting a new cartridge to see the out come. Let me know what happens from there.
good luck

Jun 30, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

After replacing ink, printer doesn't allign properly or print at all


Hi have you ran an alignment page and a cleaning? you can find it in the printer properties of the program. This should be done after every ink cartridges replacement. Thank you for using Fixya.com

Feb 11, 2010 | Dell 922 All-In-One InkJet Printer

1 Answer

My printer just makes wide lines all over the


lift the printer and shake to check if it sounds like a piece broken inside.. turn the printer off take the power brick out from the back.. manually pull the cartridge to extreme right then center.. check if cartridge is aligned correctly.. if nothing of this works.. contact dell for replacement under warranty.. if out of warranty.. inkjet printers cannot be repaired if broken.. u can buy a dell v313 of same quality for $59 with warranty..

Dec 28, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

New cartridge installed printer gives message that


Check both cartridges, one might still have plastic film that needs removal.

Dec 17, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

My printer is telling me that I need to do troubleshooting because I have an allignment problem please help


One of the ink cartridges may be bad. I had that problem with a 962 and it turned out to be the black cartridge even tho it still had ink in it.

Dec 09, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

How to fix allignment problem


I fixed this problem by using the dell ink from the company .Tried using walmart ink and this was the second time this happened I finally learned to buy ink from dell,forget walmart ink .price was only 5 dollars more

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Replaced dell 924 printer cartridge and wont work


Me too. Now it says "right cartridge incorrect" and won't allow me to do anything at all, not even maintenance functions.

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