Question about Lexmark JetPrinter Z11 InkJet Color Printer

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Printer cartridge stalled

I can get the paper to feed through manually, but the printer cartridge jams and won't print anything

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# Turn off the printer.
# Inspect the location or tray the printed paper ejects to. If the stuck paper is visible manually remove it.*
# Remove all paper trays and any paper that may be stuck between the tray and the printer. If the stuck paper is visible manually remove it.*
# Open the printer door that allows you access to the printer ink cartridges or toner and look for any stuck paper. If the stuck paper is visible manually remove it.*
# Turn the printer back on. If you continue to receive a printer jam error try repeating the above steps again. If issue still persist and you see no paper that is stuck in the printer it's likely your printer is experiencing another hardware issue

Posted on Feb 06, 2009

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1 Answer

Will not feed paper


Unplug the printer and wait half an hour. You want the internals of the printer to cool down, otherwise they might burn you.
Open the top of the printer, and remove the toner cartridge, there will be visual instructions printed on the top of the cartridge on how to remove it. Take care to place this on paper towels, as toner can be shaken loose and will stain anything it lands on.
You should be able to see a paper jam under where the toner cartridge, reach in and remove this jam.
After you've removed the jam, replace the toner cartridge and try printing again.

Mar 06, 2011 | Brother HL 2140 Laser Printer

1 Answer

Our printer is not picking up the paper from the tray and is saying it is jammed. There is not jam.


Hi there !

Is your printer had jammed before and it stop printing in the middle of printing? For some reasons, paper can jammed due to printing interruptions, printer turn off, improper loading or feeding of paper, roller feeder had problem and others.

If jams before and paper have let inside the printer, please do the following first:

1. Check th paper tray, see inside if the paper is jammed inside that compartment. If there is paper jammed, remove, turn off your printer and turn on. This will solve your problem.

2. If not, open the printer cartridge door, remove the toner cartridge and look for paper jammed inside. If these is paper inside, remove it, turn off the printer and turn it on.

3. If you cannot see the paper jammed inside, the paper maybe inside the heating area. To remove paper, just turn off your printer and turn it on to roll over the paper jammed inside of it.

4. If the printer is blinking and saying there is paper jammed. You have to check the cartridge toner by opening the cartridge door, remove the cartridge and return it back but be sure it is well firmly fitted.

If following the 4 diagnostic procedure and you cannot locate the jammed paper, the problem lies on the toner cartridge itself. When toner cartridge is not rolling over, it will stop feeding the paper and it will cause printer to jammed.

To diagnose the problem, put old printer cartridge and if no toner power, just shake it well and I am sure there is still small amount of powder inside it and if it prints, the toner cartridge you purchase is defective. Reason, factory defect or improper refilling and part is not working well.

I hope it is helpful and thank you for using FixYa !

Jan 06, 2011 | HP LaserJet P3005n Printer

4 Answers

Samsung scx-4521f paper jam 1 error


As Roipatrick said, for Paper Jam 1 the location of the Jam is In the fuser area or around the toner cartridge. I download the service manual from www.elektroda.pl/rtvforum/download.php?id=362035 and it suggested:

1. If the recording paper is jammed in front of or inside
the fuser. -> 1. Replace the SMPS.


2. If the recording paper is stuck in the discharge roller
and the fuser just after passing through the Actuator-
Feed, Feed Actuator may be defective. ->
2. Reassemble the Actuator-Feed and Spring-Actuator
if the returning is bad.

I found if I push the paper a little bit when it goes in, it can print, so I conclude neither is correct, it is pick-up sponge needs to be replaced. It will cost about $15 parts + shipping from http://www.partstore.com/Part/Samsung/Samsung/SCX4521F/Samsung/Samsung/JC7300211A/New.aspx

So I tight a rubber bend around the roller as showed in the picture and I am printing now. :-)


b78aacf.jpg

Nov 04, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

I have a HP LaserJet 1320tn, after I changed the cartridge I keep getting paper jams just about where the paper meets the cartridge


Hi if you says that the paper gets jam at the fuser meeting point than i m sure that registration assembly which register the paper with toner cartridge is not working properly this is internal hardware fault.
It may caused due to faulty pickup assembly too.
There is a small **** manual feed tray try to print using manual feed and check if the problem persists then registration assembly is faulty if the it print fine from manual feed than Tray 2 pickup assembly or pickup roller is faulty.

Jun 29, 2009 | HP LaserJet 1320 Printer

1 Answer

Paper jam while printing on BROTHER MFC-290C all-in-one


hey

try this
  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 03, 2009 | Brother MFC-290C Printer

1 Answer

There is NO paper jam- and the paper won't feed. We have taken the printer apart- NOTHING hung up- gears are okay- still won' feed paper.


hi...

Most of our printers pull the paper down on one side slightly faster than the other. The printer hardware should even this out when printing. You should also ensure the paper meets the automatic feeder requirements of the printer.

If printing is skewed, feeding multiple pages or jamming, please follow these instructions (use a regular letter size paper to test after doing the steps given below):

Please check to ensure there is nothing obstructing the paper feed mechanism down inside the printer where it is not easily seen. If there is nothing obvious, unplug the printer and remove the paper. Open the front cover and look above the steel rod. You should see a conveyor belt with rubber teeth on it, like a fan belt. Take the bottom part of that belt and move it gently to the left. The cartridges should come out with it. Make sure the cartridges can move fully from one side of the printer to the other. Check also the output rollers on the bottom of the printer for any blockage. If it is jamming under the carrier assembly, you may be able to fix it using the manual feed slot. Turn the printer off. Next take a #10 envelope and feed it through the left side of the paper feed slot (The manual paper feed slot is preferred, but the automatic feed will do if there is no manual paper feed for this printer) until it comes completely through the printer to the back of the exit rollers. Move it up and down and slowly move it over to the right side. If something is stuck under the black guide plate this may work it loose or you may have to feed the envelope through the front rollers and push your way backward (please be careful here).
Next, take a damp warm cloth and clean the rubber rollers in the automatic sheet feeder. Dust may be coating the rollers there and as they become less tacky, they cannot feed paper correctly.

try it out....

Apr 05, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Cartridge stalled


change the printer settings on your ms office.

Sep 26, 2008 | HP Photosmart 8050 InkJet Printer

1 Answer

Everytime I try to print to my PIXMA 9000 I get an error from the print spooler that the printer is not responding. THe print job starts to print, stalls after a few lines.


1. First, clean your printer. Get some spray-n-wipe cleaner and a clean cloth and clean the entire inside of the printer. Also ensure your paper isn't dirty. Now print a test page. Does the symptom persist?
2. Remove all jammed paper. Check the paper tray first. Look closely at the paper rollers nearest where the paper exits the printer; this is a common source of jams. If you’re trying to print labels, they will often jam just before exiting the printer.
3. Try to print a test page. Does the printer still jam? If you can find no source of the jamming, check the printer's message display window and refer to your user’s manual to look up the printer error code.

OR=

1. Check the printer and/or the software to see if "manual feed" is selected. If manual feed is selected, the printer may be looking for paper in another tray.
2. Reseat paper. Ensure printer is on-line. Check for paper jams or obstructions.
3. Likely suspect: paper-out sensor is damaged or broken. Consult a computer repair shop.

Sep 16, 2008 | Office Equipment & Supplies

1 Answer

Cartridge stalled


You need to clean the rollers in the back panel of the printer.

Unplug the printer while it is powered on and remove the back panel. Get a damp cloth (not too wet) and wipe off the rubber rollers in the printer as well as on the panel. Replace the panel and open the front where you load the cartridges in. Move them back and forth from side to side and make sure nothing is blocking them from moving. Plug printer back in. It should come on by itself and initialize.

Print a page from your computer. It should now only feed a single sheet at a time without causing a carriage or paper jam.

Aug 01, 2008 | HP PSC 1315 All-In-One InkJet Printer

4 Answers

Paper Jam Problem in Canon LBP 2900


I have a same problem .... somebody help us. :(

May 23, 2008 | Canon LASER SHOT LBP-2900 Printer

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